Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

touch and "fingerpainting" bugs with Cintiq 13pro

Cintiq and Cintiq Pro
Cloudpost
Posts: 2
Joined: Sun 29. Apr 2018, 19:44

touch and "fingerpainting" bugs with Cintiq 13pro

Postby Cloudpost » Sun 29. Apr 2018, 21:15

Hi. I'm on MacBook Pro 2017 (OS high Sierra, updated) with a Cintiq 13 pro (updated drivers). I have an issue while using photoshop: the touch mode is very buggy. While trying to scroll and move picture with the basics touch gestures, I encounter strange acceleration, lag etc. The overall feeling is very bad (I was previously on PC with an old 13' touch Cintiq and It was all right...)
But the worst of all: When I'm touching the screen to perform touch gestures, It's clicking on the screen and making me do finger-painting if I maintain the touch on. Just like my finger was a pen.
It's just horrible. I'm forced to disable touch mode when drawing. I'm quite upset now, as I pay much for something not working.
Can you guys help me to resolve that?
Many thanks.

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