Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-5) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Keeping Cintiq 27 Remote Powered On

Cintiq and Cintiq Pro
Posts: 2
Joined: Tue 15. May 2018, 09:53

Keeping Cintiq 27 Remote Powered On

Postby jimmysimmons » Tue 15. May 2018, 09:57

Hi All,

I was wondering if anyone knew of a way to keep the Cintiq 27 remote always powered on so I don't have to keep switching it on after it automatically powers down. I have it plugged in all the time so the battery won't run out.

Any help much appreciated.


Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Keeping Cintiq 27 Remote Powered On

Postby wacom1 » Wed 16. May 2018, 07:01

I am sorry, there is no such option to change the EKR power saving time.

Posts: 6
Joined: Wed 14. Mar 2018, 11:55

Re: Keeping Cintiq 27 Remote Powered On

Postby howesk » Fri 18. May 2018, 14:41

+1 for wanting this feature.

Posts: 2
Joined: Tue 15. May 2018, 09:53

Re: Keeping Cintiq 27 Remote Powered On

Postby jimmysimmons » Thu 31. May 2018, 14:22

It seems like a basic function that should be available. Is there any chance this feature could be added?


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