Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Keeping Cintiq 27 Remote Powered On

Cintiq and Cintiq Pro
jimmysimmons
Posts: 2
Joined: Tue 15. May 2018, 09:53

Keeping Cintiq 27 Remote Powered On

Postby jimmysimmons » Tue 15. May 2018, 09:57

Hi All,

I was wondering if anyone knew of a way to keep the Cintiq 27 remote always powered on so I don't have to keep switching it on after it automatically powers down. I have it plugged in all the time so the battery won't run out.

Any help much appreciated.

Thanks!

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Keeping Cintiq 27 Remote Powered On

Postby wacom1 » Wed 16. May 2018, 07:01

I am sorry, there is no such option to change the EKR power saving time.

howesk
Posts: 9
Joined: Wed 14. Mar 2018, 11:55

Re: Keeping Cintiq 27 Remote Powered On

Postby howesk » Fri 18. May 2018, 14:41

+1 for wanting this feature.

jimmysimmons
Posts: 2
Joined: Tue 15. May 2018, 09:53

Re: Keeping Cintiq 27 Remote Powered On

Postby jimmysimmons » Thu 31. May 2018, 14:22

It seems like a basic function that should be available. Is there any chance this feature could be added?

Thanks,


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