Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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Pro 24 Vesa mount question

Cintiq and Cintiq Pro
xLunaPx
Posts: 16
Joined: Wed 1. Mar 2017, 23:56

Pro 24 Vesa mount question

Postby xLunaPx » Thu 17. May 2018, 20:34

Has anyone used this? http://www.wacotron.com/

Acrylic Vesa mount ( aftermarket) looks good from reviews and videos, just curious if anyone here has used one and their experience?

howesk
Posts: 9
Joined: Wed 14. Mar 2018, 11:55

Re: Pro 24 Vesa mount question

Postby howesk » Fri 18. May 2018, 14:35

I bought it and then later watched Lawrence Mann's video...

https://www.youtube.com/watch?v=FXxu_ZKIQZM

So I went back and asked for a refund. The guy said he would refund if it cracked. So I decided to stick with the sale. Having used it for a few weeks I do trust that its not going to just fail completely like Lawrence states...

There are however 2 small chips in one of the corners. Im guessing this is where one made contact with the desk – though I dont remember doing it so it cant have been very hard.

I'll be checking out the metal mount Lawrence talks of when its released.

xLunaPx
Posts: 16
Joined: Wed 1. Mar 2017, 23:56

Re: Pro 24 Vesa mount question

Postby xLunaPx » Sun 20. May 2018, 00:17

Yeah I saw that but his was more in reference to DIY at home w/ plywood and other crap, the acrylic one so far I've only heard good things from the videos on the YT and other sites just was curious to see if anyone here had purchased.


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