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Sorry WACOM, Sierra and CintiqQHD = still doesn´t work

Posted: Mon 9. Jan 2017, 17:22
by daveman
Sorry WACOM, Sierra and CintiqQHD = still doesn´t work!
Also the latest driver from 4.1.2017 6.3.20-4 changed NOTHING. Also your support isn´n answering anymore -i wrote the problem to your support and also by phone!
I think will write to something in amazon and smoe words to my local dealer, that it is not the money worth.

So everything works fine in sierra, why not the Cintiq. Don´t forget, this is a Pro hardware, and not fpr playing. So i ca´n to my work with the tablet, just using the mouse. So why have i bought this things for some much money!

Please correct it asap! Ißm really disapointed. You should handle your pro Users with care!

Re: Sorry WACOM, Sierra and CintiqQHD = still doesn´t work

Posted: Sat 14. Jan 2017, 11:58
by apixel1234
This is terrible. I'm unhappy with my 13HD which I've had for a while before sierra broke it. I get crashes every 10th time I use a remote button. But if I would have newly bought the qhd ( which I almost did ), I would be going mad! I really want the 16 pro upgrade, but this has dissuaded me. It almost okay if there isn't a driver yet, if at least Wacom communicated, but they are saying nothing. A big post on their website saying, Don't upgrade to Sierra, or we are working on it, or anything would at least instill a little faith.

Re: Sorry WACOM, Sierra and CintiqQHD = still doesn´t work

Posted: Sat 15. Apr 2017, 00:02
by lemonsq
Hi Daveman! I am not defending wacom, they really deserve a kick in the bum to get their shit together, but if you are a pro user then you dont upgrade to a new os version/or hardware until you absolutely know everything works and you can continue working :) Backup before so you can revert back to what works...

Re: Sorry WACOM, Sierra and CintiqQHD = still doesn´t work

Posted: Fri 21. Apr 2017, 07:06
by Cloda07
I won't make the mistake again of upgrading until long after the coast is clear e.g. no complaints on the forum. Between my wife as the illustrator and me as her IT guy, we both lost 2 - 3 days where we couldn't work while I was trying to help her to get her Wacom on Mac responding such that she could work. Eventually, we installed the previous operating system and everything is working perfectly. A very costly mistake by upgrading too soon and not having a backup to roll back to.