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Cintiq 22 HD - Black Screen - Power still on

Cintiq and Cintiq Pro
Franky73
Posts: 1
Joined: Wed 18. Jul 2018, 18:26

Cintiq 22 HD - Black Screen - Power still on

Postby Franky73 » Wed 18. Jul 2018, 19:08

Hi All,

As I was using my Cintiq 22 HD, the screen suddenly turn to black.
I try to reboot my computer, try to plug it on an other computer, the screen definitely stay black.
I also realise that the power still on and can't be turn to off.
And on the second screen I can see that the pen is still working fine.

My Cintinq is no longer under warranty, so if you've any idea what's wrong with it?

Thanks.

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