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Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Cintiq 22 HD - Black Screen - Power still on

Cintiq and Cintiq Pro
Posts: 1
Joined: Wed 18. Jul 2018, 18:26

Cintiq 22 HD - Black Screen - Power still on

Postby Franky73 » Wed 18. Jul 2018, 19:08

Hi All,

As I was using my Cintiq 22 HD, the screen suddenly turn to black.
I try to reboot my computer, try to plug it on an other computer, the screen definitely stay black.
I also realise that the power still on and can't be turn to off.
And on the second screen I can see that the pen is still working fine.

My Cintinq is no longer under warranty, so if you've any idea what's wrong with it?


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