Wacom Drivers
NEW drivers 6.3.27-2 posted for Mac and Win with many fixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Cintiq Pro 13 Touch Function Stops Working, Windows 10

Cintiq and Cintiq Pro
joboofoo
Posts: 2
Joined: Mon 9. Jan 2017, 20:40

Cintiq Pro 13 Touch Function Stops Working, Windows 10

Postby joboofoo » Mon 9. Jan 2017, 20:49

I have my Cintiq Pro 13 connected to my Windows 10 PC. Everything runs fine, however after a few minutes the touch function on the tablet stops working. When I turn off the tablet and turn it back on, touch returns for a few minutes then stops again. Pressing the touch on/off button does not affect the function after it stops working; touch is shown as enabled when not working.

Also when drawing with the pen, the cursor will occasionally shoot off toward where I am resting my hand, drawing a line.

Let me know if anyone has had similar issues and has found a fix.

Thanks

Return to “Pen Displays”