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Hot Keys switch to default setting after each reboot

Cintiq and Cintiq Pro
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Suekichi
Posts: 22
Joined: Fri 17. Mar 2017, 14:03

Hot Keys switch to default setting after each reboot

Postby Suekichi » Mon 30. Jul 2018, 09:22

Cintiq 13 hd
windows PC

My hot key set-up keeps resetting to default after I reboot pc.

This only happens to the "Windows " hot key.
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Suekichi
Posts: 22
Joined: Fri 17. Mar 2017, 14:03

Re: Hot Keys switch to default setting after each reboot

Postby Suekichi » Sun 19. Aug 2018, 15:03

Anyone?

Why does my windows hot-key go back to default after every reboot?
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wacom4
Posts: 165
Joined: Tue 29. Nov 2016, 09:49

Re: Hot Keys switch to default setting after each reboot

Postby wacom4 » Mon 20. Aug 2018, 12:31

Probably your driver doesn't store the settings.
Typically this happens when the driver cannot write the settings files in C:\Users\<username>\AppData\Roaming\WTablet.

Check as well if a reset of the settings already helps - sometimes the Windows user rights don't work immediately: https://www.wacom.com/en-gb/support?gui ... 4e5a1ecb42
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