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Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
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Cintiq 22HD touch not working correctly in PS and Ai

Cintiq and Cintiq Pro
tukzero
Posts: 1
Joined: Wed 11. Jan 2017, 07:45

Cintiq 22HD touch not working correctly in PS and Ai

Postby tukzero » Wed 11. Jan 2017, 08:03

Hi,

I have got a macbook pro with macOS Sierra 10.12.2 version and I have encountered with some issues. It worked well before updating macOS. I am unable to draw with wacom's pen on the screen when I am simultaneously placing my palm/hand on the wacom's screen to draw in a natural way. In this way the pen's cursor disappears. But if I only touch the screen with the pen (or just use mouse), It works normally. There's some issue with the multitouch... when my hand is placed on the screen, wacom doesn't recognise the cursor. Before updating macOS (which I believe to be the reason) this worked normally. In Photoshop it works ok, but zoom in and out doesn't work well.

I have updated my drivers to the latest versions but I still have to restart my computer several times, then this multitouch might work in Illustrator and thus I'm able to draw in a normal way. I have tried older versions but it doesn't help at all.

Anyone else has the same issues? How do you have resolved it?

Thank you in advance.

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