Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-5) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Cintiq 22HD Unresponsive

Cintiq and Cintiq Pro
laurenpatterson
Posts: 1
Joined: Tue 23. Oct 2018, 20:01

Cintiq 22HD Unresponsive

Postby laurenpatterson » Tue 23. Oct 2018, 20:06

My Cintiq 22HD that I've had for over 7 years has finally broke on me... It will not come out of sleep mode. The orange light is on in the top left corner but does not turn blue once I move my mouse or hit the keyboard. We have tried hooking it up to multiple computers--it is definitely a connection issue on the Cintiq.

wacom5
Posts: 160
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq 22HD Unresponsive

Postby wacom5 » Wed 24. Oct 2018, 08:29

You should contact our support.


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