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Cintiq 22HD Unresponsive

Cintiq and Cintiq Pro
Posts: 1
Joined: Tue 23. Oct 2018, 20:01

Cintiq 22HD Unresponsive

Postby laurenpatterson » Tue 23. Oct 2018, 20:06

My Cintiq 22HD that I've had for over 7 years has finally broke on me... It will not come out of sleep mode. The orange light is on in the top left corner but does not turn blue once I move my mouse or hit the keyboard. We have tried hooking it up to multiple computers--it is definitely a connection issue on the Cintiq.

Posts: 681
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq 22HD Unresponsive

Postby wacom5 » Wed 24. Oct 2018, 08:29

You should contact our support.

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