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Drawing software:
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Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

screen settings not working

Cintiq and Cintiq Pro
Posts: 5
Joined: Wed 26. Sep 2018, 21:10

screen settings not working

Postby AleXXi » Thu 25. Oct 2018, 18:45


I bought a wacom cintiq pro 16 UHD

ref : 1620A-EU

I use it in 4K with wacom link plus (display port + USB) on a macpro 2013 (cylinder) and with another 4K screen.

Macos 10.14.1

Everything seems to be ok except I can not open "Wacom screen setting" ("Parametres d'affichage Wacom" in French).

I have this error message:


In english = To use this app, please connect something compatible like a cintiq...

Do you know this problem,

Posts: 5
Joined: Wed 26. Sep 2018, 21:10

Re: screen settings not working

Postby AleXXi » Fri 26. Oct 2018, 18:26

Hi Thank you for your help,

I find the problem, I just need to shut down the 2nd screen....


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