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screen settings not working

Posted: Thu 25. Oct 2018, 18:45
by AleXXi
Hi,

I bought a wacom cintiq pro 16 UHD

ref : 1620A-EU

I use it in 4K with wacom link plus (display port + USB) on a macpro 2013 (cylinder) and with another 4K screen.

Macos 10.14.1

Everything seems to be ok except I can not open "Wacom screen setting" ("Parametres d'affichage Wacom" in French).

I have this error message:

Image

In english = To use this app, please connect something compatible like a cintiq...

Do you know this problem,
Thanks

Re: screen settings not working

Posted: Fri 26. Oct 2018, 10:32
by wacom5

Re: screen settings not working

Posted: Fri 26. Oct 2018, 18:26
by AleXXi
Hi Thank you for your help,

I find the problem, I just need to shut down the 2nd screen....

Thanks.