Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Cintiq Pro 16 Pen Glitch

Cintiq and Cintiq Pro
sunnymatsu
Posts: 1
Joined: Sat 3. Nov 2018, 07:36

Cintiq Pro 16 Pen Glitch

Postby sunnymatsu » Sat 3. Nov 2018, 07:51

Image
[image: I attempted to draw two sets of straight, simple, consistent lines. Shown are the various errors that occurred by the end.]

My tablet's pen pressure is glitching randomly. It seems to have no pattern as to when it glitches, but it tends to worsen the longer I use the tablet. (Using it for too long isn't the problem- it starts up only a minute or two after I turn it on.) The glitches cause it to sporadically either not draw the line at all and only draw a dot, or cause the brush size to become very tiny for small lengths at a time.

It's making drawing consistently almost impossible. I've tried many different fixes, including reinstalling tablet drivers, resetting various settings, turning off Windows Ink, doing just about everything imaginable to try to fix this, to no avail. I'm at a loss. If anyone has any help or advice or even just suggestions please let me know.

I'm sorry if the formatting on this isn't ideal, I'm new to these forums. I actually joined solely because I don't know where else to turn with this, haha.

wacom5
Posts: 169
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq Pro 16 Pen Glitch

Postby wacom5 » Mon 5. Nov 2018, 10:17

How are you connecting the device to your computer? Does the same thing happen when you use the eraser end of the Pen to paint? You might have an issue with the pen's pressure sensor.


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