Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Cintiq Pro 24 "Low Battery" warning?

Cintiq and Cintiq Pro
Posts: 44
Joined: Wed 18. Jan 2017, 14:21

Cintiq Pro 24 "Low Battery" warning?

Postby tomatogoatee » Sun 4. Nov 2018, 20:40

I just got a popup saying my tablet had a low battery and I should connect power immediately...

Weird, right?

I have seen that warning when using my MSP as a tablet without power connected, but this is a new one to me. The Cintiq Pro doesn't have a battery, right?

Posts: 5
Joined: Sat 27. Oct 2018, 17:30

Re: Cintiq Pro 24 "Low Battery" warning?

Postby hardworker » Mon 5. Nov 2018, 06:04

Yes, I've got the same alert the other day (only one time). I thought it was the EK remote battery that needed to be powered up but the remote was on the 70% battery level...so I would also like to know why is that happening.

Return to “Pen Displays”