Hi
My new cintig 24pro makes interrupted pen strokes. It's unworkable. In photoshop you can see paintstrokes with gaps in them. But also when trying to make a marquee selection or just plain pulling on a scrollbar it is noticable.
This is NOT a pressure sensitivity thing, nor a windows ink-issue, since that has been turned off. I use wacoms for 22 years, I know how to set them up.
I am on the verge of returning the product unless there is a solution available
Running on windows 10
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
cintig pro 24 skipping strokes/strokes hickups
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- Posts: 2
- Joined: Sat 22. Dec 2018, 16:57
Re: cintig pro 24 skipping strokes/strokes hickups
Bro, hello!
On the black screen you can see the backlight LED?
On the black screen you can see the backlight LED?