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Touch not working correctly after Driver 6.3.33-5 update for Mac:

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Cintiq pro 32 led on black

Cintiq and Cintiq Pro
Posts: 2
Joined: Sat 22. Dec 2018, 16:57

Cintiq pro 32 led on black

Postby Mauddip3ds » Sat 22. Dec 2018, 17:05

We have been using Wacom products for more than 10 years. We decided to make an update. We bought a cintiq pro 32. On the black screen you can see the led backlight intensifying when pressed.
Is this a defective product or does it have quality now?
Please contact us and explain.

Posts: 569
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq pro 32 led on black

Postby wacom5 » Thu 27. Dec 2018, 10:59

Please contact customer support for this type of question: https://support.wacom.com

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