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Cintiq Pro 16 & x-rite i1Display Pro & Color Manager

Posted: Mon 24. Dec 2018, 03:11
by Gigantoad
So I noticed this does not work and found in a FAQ somewhere that a normal i1Display Pro cannot be used and I would have to get the exact same colorimeter but branded by Wacom. Please explain to me what is going on there, and don't tell me the Wacom branded one has additional functionality because I have tested a Dell Canvas for a while and it does exactly the same thing using a normal i1Display Pro. It saves the profile into one of the same two slots that are available on my Cintiq.

Re: Cintiq Pro 16 & x-rite i1Display Pro & Color Manager

Posted: Thu 27. Dec 2018, 10:55
by wacom5
Which software are you using for the colour calibration? What exactly doesn't work?

Re: Cintiq Pro 16 & x-rite i1Display Pro & Color Manager

Posted: Thu 27. Dec 2018, 13:11
by Gigantoad
wacom5 wrote:Which software are you using for the colour calibration? What exactly doesn't work?


Your own Color Manager software. The i1Display Pro is not being recognized, everything is in demo mode too.

Re: Cintiq Pro 16 & x-rite i1Display Pro & Color Manager

Posted: Fri 28. Dec 2018, 10:24
by wacom5
Our own software will only work with the sensor made for us. If you want to use the sensor you already own, you should use a different software. I recommend you to check with X-Rite.

Re: Cintiq Pro 16 & x-rite i1Display Pro & Color Manager

Posted: Fri 28. Dec 2018, 14:30
by Gigantoad
Yes, and I want to know why exactly I have to use the same device branded by Wacom to be able to save profiles onto the Cintiq when the Dell Canvas manages to do the exact same thing using a standard i1Display Pro. I would like to hear the technical reason behind this. Both use Wacom tech, both use a customized x-rite software to do it, but only the Cintiq requires that I buy a custom-branded colorimeter as well.

Re: Cintiq Pro 16 & x-rite i1Display Pro & Color Manager

Posted: Fri 28. Dec 2018, 15:33
by wacom5
The Wacom Color Manager software will support the X-Rite i1PRO2 and i1Pro spectrophotometers, aside from the Wacom one. You can use a different software, but you should use Wacom Color Manager software so you can access the hardware color controls to achieve best results on a Cintiq 27QHD. For Cintiq Pro 16, it won't make much of a difference since it doesn't have the same capability to store the profile in the hardware like the the Cintiq 27QHD.

Re: Cintiq Pro 16 & x-rite i1Display Pro & Color Manager

Posted: Fri 28. Dec 2018, 16:26
by Gigantoad
Oh, the Cintiq Pro 16 does not store profiles? That I did not know. Yeah in that case this topic can be disregarded. Does the Cintiq Pro 24 also not store profiles? Would have been nice to know beforehand, all I could find is something along the lines of "Color Manager works with CIntiq Pro", which would lead most people to assume it fully works including profile storing.