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Touch not working correctly after Driver 6.3.33-5 update for Mac:

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

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Wacom Cintiq Pro 16 -Palm rejection?

Cintiq and Cintiq Pro
Posts: 3
Joined: Mon 4. Feb 2019, 12:22

Wacom Cintiq Pro 16 -Palm rejection?

Postby PoliSt » Mon 4. Feb 2019, 12:44

I’ve recently decided to buy a Wacom Cintiq Pro 16 ,but due to the negative reviews i am slightly uneasy about few of the problems.
It seems to me that many people have had a palm rejection issue which is quite alarming for an artist like myself who always drags their hand on the surface.I’ve read about quite a few dots appearing ,lines etc.So I’d like to ask if anyone who owns one has got such a problem and is it a major one or is there none of that by the current date ?(since most of the reviews i’ve seen were a year or two old)
Also if i buy one ,I will be using it with a MacBook Air-the latest version (2018 I believe) so i shouldn’t have a problem with the 4K ,right?
Thank you in advance!

Posts: 531
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Cintiq Pro 16 -Palm rejection?

Postby wacom5 » Tue 5. Feb 2019, 08:51

Most of the issues with Palm Rejection were introduced with a Windows update. It was easily resolved by turning palm rejection on through Windows Ink - https://www.addictivetips.com/windows-tips/enable-palm-rejection-on-windows-10-touch-screen/
I have seen any consistent reports of this issue recently. The ones I did see, were new users that just finished doing all updates.

Posts: 3
Joined: Mon 4. Feb 2019, 12:22

Re: Wacom Cintiq Pro 16 -Palm rejection?

Postby PoliSt » Tue 5. Feb 2019, 09:32

So,does that mean that using a MacBook Air there shouldn’t be any problem regarding the palm rejection?
Thank you for the help!

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