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Cintiq 27QHD and Photoshop 2019 (Mac)

Cintiq and Cintiq Pro
dmartist
Posts: 1
Joined: Fri 15. Feb 2019, 10:57

Cintiq 27QHD and Photoshop 2019 (Mac)

Postby dmartist » Fri 15. Feb 2019, 11:01

i´m using the cintiq 27QHD as a professional artist with adobe photoshop. In Photoshop 2017 all workd fine, but after updating to Photoshop 2018 and 2019 the cintiq is too slow for painting.
The painting stroke appears 1/2 sek.later, so the tablet is not useable.

I tried everyything, updating to the latest driver, some driver bevore etc... also all combinations of setting in photoshop changed nothing.

So, at the moment, i can only use an older version of photoshop, or use my expensive cintiq for dekoration!

First i thought it´s my older mac Pro 4.1 with 10.12., and a NVIDIA GeForce GTX 780 3072 MB, with 12 cores....but after testing with corel painter 2019 the cintiq is fast enough and all worked fine. But i must use it with photoshop 2019!

Any ideas?? Thanks for helping.

wacom5
Posts: 1108
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq 27QHD and Photoshop 2019 (Mac)

Postby wacom5 » Fri 15. Feb 2019, 11:13

dmartist wrote:i´m using the cintiq 27QHD as a professional artist with adobe photoshop. In Photoshop 2017 all workd fine, but after updating to Photoshop 2018 and 2019 the cintiq is too slow for painting.
The painting stroke appears 1/2 sek.later, so the tablet is not useable.

I tried everyything, updating to the latest driver, some driver bevore etc... also all combinations of setting in photoshop changed nothing.

So, at the moment, i can only use an older version of photoshop, or use my expensive cintiq for dekoration!

First i thought it´s my older mac Pro 4.1 with 10.12., and a NVIDIA GeForce GTX 780 3072 MB, with 12 cores....but after testing with corel painter 2019 the cintiq is fast enough and all worked fine. But i must use it with photoshop 2019!

Any ideas?? Thanks for helping.


Please give the suggestions here a try - https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
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