NEW tablet drivers 6.3.21-3 for Windows and 6.3.21-5 for OSX released. For release notes use the link below the driver on the download page. Main change is support for the new Cintiq Pro 16 model and a new 'Wacom echo' feature for MobileStudio Pro.

for Windows: Fixed several problems related to touch and [flash=][/flash]lag in Bluetooth connection mode.

for OSX: Resolved some problems on multi-monitor configurations, issues with touch and lag, alos a penclick and dragging issue in certain situations.

NOTE: When you are using a pen with Mac OS X 10.12, your lines might be wavy. What we are doing about it: We are working on a temporary fix to implement in the Wacom driver while Apple investigates the issue.

Cintiq 27QHD HDMI1.4 or 2.0? (connection problem)

Cintiq and Cintiq Pro
ruach88
Posts: 5
Joined: Mon 23. Jan 2017, 09:01

Cintiq 27QHD HDMI1.4 or 2.0? (connection problem)

Postby ruach88 » Tue 24. Jan 2017, 19:45

Hi I'm thinking of investing in the 27qhd touch.
I have a laptop with HDMI out (currently running an external 4k tv @ 60Hz) but subsampling is 4:2:0 instead of 4:4:4
I'm guessing that its probably that my laptop output is HDMI1.4.

My question is will the cintiq 27QHD work on my laptop 100% at 60Hz?
no lag / slow response?

Or does it require HDMI2.0 and nothing less?

cgenmedia
Posts: 30
Joined: Wed 4. Jan 2017, 09:35

Re: Cintiq 27QHD HDMI1.4 or 2.0? (connection problem)

Postby cgenmedia » Tue 7. Feb 2017, 11:57

ruach88 wrote:Hi I'm thinking of investing in the 27qhd touch.
I have a laptop with HDMI out (currently running an external 4k tv @ 60Hz) but subsampling is 4:2:0 instead of 4:4:4
I'm guessing that its probably that my laptop output is HDMI1.4.

My question is will the cintiq 27QHD work on my laptop 100% at 60Hz?
no lag / slow response?

Or does it require HDMI2.0 and nothing less?


The Cintiq 27QHD is HDMI 1.4 certified. HDMI support is more complicated when it comes to 4K screens. 4K screens are only fully supported by the HDMI 2.0 standard but most computers have only HDMI 1.4 which restricts 4K screens to a 30hz refresh rate and causes unacceptable pen lag. Furthermore, many HDMI to DisplayPort converters only support 4K with 30hz, so even if your computer has HDMI 2.0 it will not give adequate performance with a converter. To get the full 2560 x 1440 native resolution@ 60 Hz you need to go display port. Going over HDMI your gonna get 1080p max.
Hope this helps

Scott

worldclock2017
Posts: 2
Joined: Sun 19. Mar 2017, 02:03

Re: Cintiq 27QHD HDMI1.4 or 2.0? (connection problem)

Postby worldclock2017 » Sun 19. Mar 2017, 02:15

I'm running my Cintiq27 through HDMI at full resolution, no problems here.

Also- stay away from the touch version, it's pretty hard to find a single user who hasn't torn out their hair over it. I don't think there's a single unit out there that works like it's supposed to. Way too much extra money for something that doesn't work. Plus, I'd guess that the next flagship model is right around the corner, so if you can wait, then wait. If you need one now (like I did, unfortunately) - then grab the non-touch, you'll be happy you did.


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