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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

new driver 6.3.33-3 killed touch input completely

Everything related to drivers
Dinomightkaroar
Posts: 19
Joined: Mon 13. Feb 2017, 22:40

new driver 6.3.33-3 killed touch input completely

Postby Dinomightkaroar » Fri 15. Mar 2019, 22:14

pro 32 touch.

After the install of the new driver, touch is dead. The finger icon on the device itself is non-responsive and there is no touch "circle."

wacom5
Posts: 572
Joined: Tue 8. Aug 2017, 14:35

Re: new driver 6.3.33-3 killed touch input completely

Postby wacom5 » Mon 18. Mar 2019, 10:37

Hey,
I just installed the latest driver this morning and my Cintiq Pro 32's touch is working as expected.

I'm quite sure the issue you are experiencing is not related with the latest driver. Either the installation was corrupt, or there is some problem within the OS preventing the touch component from working.

If you see anything out of the ordinary, or if the issue persists, please contact our support - https://support.wacom.com

Dexter80
Posts: 3
Joined: Fri 8. Mar 2019, 10:21

Re: new driver 6.3.33-3 killed touch input completely

Postby Dexter80 » Thu 21. Mar 2019, 09:25

I to have problems after new Update on my 24 pro touch. No
Can have touch enabled Then the screen go all crazy
Happens right after new Update

wacom5
Posts: 572
Joined: Tue 8. Aug 2017, 14:35

Re: new driver 6.3.33-3 killed touch input completely

Postby wacom5 » Thu 21. Mar 2019, 13:28

Did you try the steps above?


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