DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver will be released early this week. Keep an eye out in the Wacom Desktop Center for the update notice. However, a new Mac OS security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946


Wacom Drivers:
June 2018: New drivers released version 6.3.30 for Win and 6.3.30 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Cintiq 13HD not getting detected.

Cintiq and Cintiq Pro
weirdcore
Posts: 6
Joined: Sun 25. Feb 2018, 15:36

Re: Cintiq 13HD not getting detected.

Postby weirdcore » Mon 26. Feb 2018, 09:13

i don't know what's in this new update, but my computer really doesnt agree with it,,, as unless i unplug the cintiq + delete the tablet folder in program files + any other wacom related files, it crashes within minutes of starting up,,
but if all unpluged/deleted then my computer doesnt crash & runs normally
it's like my computer has a really strong allergy to this update
i hope you can figure this out from the loggin data,, as i really miss/need my cintiq

weirdcore
Posts: 6
Joined: Sun 25. Feb 2018, 15:36

Re: Cintiq 13HD not getting detected.

Postby weirdcore » Tue 27. Feb 2018, 03:21

any suggestion on how to fix this
also i noticed today today my graphics cards now have a (code 43) error message
whihc has desabled cuda and had a knock effect on my workflow
i don't know if this if this is due to the cintiq update, but this has happened since saturday
please let me know how to solve this

weirdcore
Posts: 6
Joined: Sun 25. Feb 2018, 15:36

Re: Cintiq 13HD not getting detected.

Postby weirdcore » Thu 1. Mar 2018, 13:25

hi
so did that log file i sent reveal anythihng?
as it seems one of my Gfx cards is not working well (unsure if it's hardware or sofware fault yet)
but now that i've disabled that gfx card & using the previous wacom driver, the computer is working fine (but i have 2 gfx cards rather than 3, which is not ideal for rendering/exporting)
i kind of want to update the wacom driver, but scarred it may mess things up again, if it were what was conficting with my machine


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