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Ergo stand too hard to move

Cintiq and Cintiq Pro
Aless153
Posts: 2
Joined: Mon 10. Jun 2019, 09:50

Ergo stand too hard to move

Postby Aless153 » Tue 11. Jun 2019, 10:47

Hi,

I just bought an Ergo Stand for my Cintiq 24.
The mechanism that is engaged by the two levers is very hard, can it be softened?

Thanks, Ale

wacom5
Posts: 946
Joined: Tue 8. Aug 2017, 14:35

Re: Ergo stand too hard to move

Postby wacom5 » Wed 12. Jun 2019, 08:15

Hello Ale,

Unfortunately not, but your stand is new. It will get a bit better with time.
Need immediate help? Contact our Support: https://support.wacom.com


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