Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Expresskey remote rotating function

Cintiq and Cintiq Pro
Draugarnor
Posts: 1
Joined: Sat 6. Jul 2019, 14:00

Expresskey remote rotating function

Postby Draugarnor » Sat 6. Jul 2019, 14:04

Good day dear community,
I got today my remote control for my cintiq 16.
I use the software clip studio paint on a windows 10 pc. When i try to rotate trough the touch ring of the remote control i can rotate the picture
in only one direction (left). It does not work into the other one.
Can someone help me with it?

With best reqards
Draugarnor

wacom5
Posts: 722
Joined: Tue 8. Aug 2017, 14:35

Re: Expresskey remote rotating function

Postby wacom5 » Mon 8. Jul 2019, 13:19

Hello,

The driver will emulate a rotation gesture by default. Check the software settings.
A workaround you can probably use is to:
Check which shortcut Clip Studio Paint uses for rotation and set this up as Keystrokes manually through the driver.

If the issue persists, contact our support - https://support.wacom.com


Return to “Pen Displays”