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Pen lagging when moving fast

Cintiq and Cintiq Pro
CarmenSchweiger
Posts: 1
Joined: Sun 1. Sep 2019, 15:29

Pen lagging when moving fast

Postby CarmenSchweiger » Sun 1. Sep 2019, 15:52

Hello,
I am using a Cintiq 13HD, the Driver is the latest,
While using Photoshop (latest version) it starts to lag in a strange way... when I draw super slowly it's fine but if I move the pen a little faster it follows the pen, but in a smaller radius, so where the pen touched the display nothing is drawn, but a bit displaced from that there is a smaller version of what I wanted and also it's not drawing simultaneously but a bit later..
I tried the pen in Aftereffects and it didn't lag...
(restart didn't help)

Where could be the problem and what can I do?
Thanks for your help

Carmen

wacom5
Posts: 1141
Joined: Tue 8. Aug 2017, 14:35

Re: Pen lagging when moving fast

Postby wacom5 » Mon 2. Sep 2019, 07:13

Sounds like a software issue. Turn of any smoothing tools you may have enabled in Photoshop and see if there are any improvements.
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