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Wacom DTU-1141B Display not showing anything

Cintiq and Cintiq Pro
asmbasmb
Posts: 1
Joined: Tue 15. Oct 2019, 07:05

Wacom DTU-1141B Display not showing anything

Postby asmbasmb » Tue 15. Oct 2019, 07:08

We have a DTU-1141B.

I installed in order: Display Link and Wacom Tablet 6.3.36.

After attaching the Tablet, the pen works but i can not see anything on the display, and the display is not recognized as second display. In the device manager tab i can see the device named "recovery mode". I tried it on 4 different pcs, with no luck (Windows 7-Windows 10). What can i do?

wacom5
Posts: 954
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom DTU-1141B Display not showing anything

Postby wacom5 » Wed 16. Oct 2019, 09:41

Make sure both USB cables are connected to the computer. If the problem persists, contact our support - https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com


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