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Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Cintiq and Cintiq Pro
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vputinski
Posts: 5
Joined: Sun 10. Dec 2017, 19:10

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby vputinski » Thu 12. Apr 2018, 11:50

This is happening to me now, too! There was a red tint for the longest time, which I actually got used to, and now it's suddenly waking up with a green tint.... irritating!
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pbrikker
Posts: 1
Joined: Fri 27. Apr 2018, 11:51

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby pbrikker » Fri 27. Apr 2018, 11:54

Blue tint here after sleep. It has to be fixed!
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keiraworks
Posts: 3
Joined: Fri 27. Sep 2019, 10:32

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby keiraworks » Sat 28. Sep 2019, 02:56

Hi there, is anyone have solution with this? I just bought mine 27qhd, and I have this exact problem
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LeoHartas
Posts: 1
Joined: Thu 3. Oct 2019, 08:00

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby LeoHartas » Thu 3. Oct 2019, 11:40

I've had my 27 QHD for over a year and have had the same problem described here, except now when I switch the screen off then on to clear the blue/green cast I also loose the pen cursor on the Wacom. Only a full restart corrects the issue. Any solutions anywhere?
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keiraworks
Posts: 3
Joined: Fri 27. Sep 2019, 10:32

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby keiraworks » Fri 11. Oct 2019, 18:13

why this problem still unanswered yet? Wacom, please do something!
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wacom5
Posts: 954
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby wacom5 » Wed 16. Oct 2019, 09:47

You should contact support for these issues - https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com
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