Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Cintiq and Cintiq Pro
vputinski
Posts: 5
Joined: Sun 10. Dec 2017, 19:10

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby vputinski » Thu 12. Apr 2018, 11:50

This is happening to me now, too! There was a red tint for the longest time, which I actually got used to, and now it's suddenly waking up with a green tint.... irritating!

pbrikker
Posts: 1
Joined: Fri 27. Apr 2018, 11:51

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby pbrikker » Fri 27. Apr 2018, 11:54

Blue tint here after sleep. It has to be fixed!

keiraworks
Posts: 3
Joined: Fri 27. Sep 2019, 10:32

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby keiraworks » Sat 28. Sep 2019, 02:56

Hi there, is anyone have solution with this? I just bought mine 27qhd, and I have this exact problem

LeoHartas
Posts: 1
Joined: Thu 3. Oct 2019, 08:00

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby LeoHartas » Thu 3. Oct 2019, 11:40

I've had my 27 QHD for over a year and have had the same problem described here, except now when I switch the screen off then on to clear the blue/green cast I also loose the pen cursor on the Wacom. Only a full restart corrects the issue. Any solutions anywhere?

keiraworks
Posts: 3
Joined: Fri 27. Sep 2019, 10:32

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby keiraworks » Fri 11. Oct 2019, 18:13

why this problem still unanswered yet? Wacom, please do something!

wacom5
Posts: 772
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq 27 QHD Touch - Windows 10 - Green color cast when waking up from sleep mode

Postby wacom5 » Wed 16. Oct 2019, 09:47

You should contact support for these issues - https://support.wacom.com


Return to “Pen Displays”