News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.



Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

[Mac][Catalina] Wacom Color Manager Software

Cintiq and Cintiq Pro
LaurentDubin
Posts: 11
Joined: Tue 3. Dec 2019, 16:22

Re: [Mac][Catalina] Wacom Color Manager Software

Postby LaurentDubin » Tue 4. Feb 2020, 14:04

Hi Wacom5 !

your support discover today in mail exchange with me that the file linked to this download is the 1.5.0.


Laurent

LaurentDubin
Posts: 11
Joined: Tue 3. Dec 2019, 16:22

Re: [Mac][Catalina] Wacom Color Manager Software

Postby LaurentDubin » Mon 10. Feb 2020, 09:28

Hi !

I discover your great answer today !
on the download page, just let disappear the "old" drivers, especially the one for the Cintiq 27, and the is no more problem !!!


thank you !!! (or not ...)

Glizzardo
Posts: 2
Joined: Fri 12. Jun 2020, 09:06

Re: [Mac][Catalina] Wacom Color Manager Software

Postby Glizzardo » Fri 12. Jun 2020, 09:11

So there is STILL no way to calibrate the Cintiq 27"? All the links lead to 1.5.0, there is no 1.5.1. 1.5.0 is incompatible with Catalina and 1.6.0 is incompatible with the Cintiq 27".

I am very surprised by the lack of future proofing in what was the flagship Cintiq only a few years back. Is there a solution coming, or did Wacom just give up?

wacom5
Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: [Mac][Catalina] Wacom Color Manager Software

Postby wacom5 » Mon 15. Jun 2020, 07:21

The team is still checking what can be done.
Need immediate help? Contact our Support: https://support.wacom.com

Glizzardo
Posts: 2
Joined: Fri 12. Jun 2020, 09:06

Re: [Mac][Catalina] Wacom Color Manager Software

Postby Glizzardo » Mon 12. Oct 2020, 20:56

I’m guessing that by now your team fully well knows what can be done and the real issue is that converting the 32bit whatever is the matter on the display into Catalina-compatible 64bit is a large undertaking and now you are trying to decide whether all this will blow over and people will buy new displays.

The problem is that you’re STILL SELLING the 27QHD refurbished without any mention that it can’t be calibrated, the blurb on the page even specifically mentions color calibrating with your calibrator. So you have 2 options:

1. Admit that you’re going to leave every owner of your former flagship model hanging with an increasingly inaccurate display AND that you have been misleading new buyers for a year, or
2. Commit to fixing this obvious cost-cutting mistake from years gone by, which will send a positive message to your clientele, that you will take care of their very expensive investments into your tech.

Will you please just do the right thing? Please?


Return to “Pen Displays”