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Re: [Mac][Catalina] Wacom Color Manager Software

Posted: Tue 4. Feb 2020, 14:04
by LaurentDubin
Hi Wacom5 !

your support discover today in mail exchange with me that the file linked to this download is the 1.5.0.


Laurent

Re: [Mac][Catalina] Wacom Color Manager Software

Posted: Mon 10. Feb 2020, 09:28
by LaurentDubin
Hi !

I discover your great answer today !
on the download page, just let disappear the "old" drivers, especially the one for the Cintiq 27, and the is no more problem !!!


thank you !!! (or not ...)

Re: [Mac][Catalina] Wacom Color Manager Software

Posted: Fri 12. Jun 2020, 09:11
by Glizzardo
So there is STILL no way to calibrate the Cintiq 27"? All the links lead to 1.5.0, there is no 1.5.1. 1.5.0 is incompatible with Catalina and 1.6.0 is incompatible with the Cintiq 27".

I am very surprised by the lack of future proofing in what was the flagship Cintiq only a few years back. Is there a solution coming, or did Wacom just give up?

Re: [Mac][Catalina] Wacom Color Manager Software

Posted: Mon 15. Jun 2020, 07:21
by wacom5
The team is still checking what can be done.

Re: [Mac][Catalina] Wacom Color Manager Software

Posted: Mon 12. Oct 2020, 20:56
by Glizzardo
I’m guessing that by now your team fully well knows what can be done and the real issue is that converting the 32bit whatever is the matter on the display into Catalina-compatible 64bit is a large undertaking and now you are trying to decide whether all this will blow over and people will buy new displays.

The problem is that you’re STILL SELLING the 27QHD refurbished without any mention that it can’t be calibrated, the blurb on the page even specifically mentions color calibrating with your calibrator. So you have 2 options:

1. Admit that you’re going to leave every owner of your former flagship model hanging with an increasingly inaccurate display AND that you have been misleading new buyers for a year, or
2. Commit to fixing this obvious cost-cutting mistake from years gone by, which will send a positive message to your clientele, that you will take care of their very expensive investments into your tech.

Will you please just do the right thing? Please?

Re: [Mac][Catalina] Wacom Color Manager Software

Posted: Tue 10. Nov 2020, 13:05
by wacom5
We have addressed this question in our public FAQ:
https://www.wacom.com/support?guideId=151-114

Re: [Mac][Catalina] Wacom Color Manager Software

Posted: Thu 12. Nov 2020, 13:38
by Glizzardo
Well, isn’t that just peachy. I guess no one could have predicted that operating systems would go 64bit, right? ”We apologize for the inconvenience” indeed.

You do realize that selling the 27QHD without any mention of this is fraud? I told you this before. Stop being such weasels.
https://estore.wacom.com/en-FI/cintiq-2 ... -2700.html