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CINTIQ 27HD (NOT TOUCH) PEN STROKES NOT CONSISTENT

Cintiq and Cintiq Pro
THEOKATS
Posts: 1
Joined: Mon 9. Mar 2020, 04:01

CINTIQ 27HD (NOT TOUCH) PEN STROKES NOT CONSISTENT

Postby THEOKATS » Mon 9. Mar 2020, 04:29

Hi there, lately I've noticed that when I'm drawing, I need to repeat the stroke for it to work. For example If I were to draw a single vertical stroke I would need to do it twice, so first stroke, nothing second stroke OK. Sometimes the reverse where the first stroke would be OK but then the second stroke I get nothing. This is so frustrating as it disrupts my work flow. This only happens when I'm drawing at a moderate or natural sketch speed. If I go slow then it seems to be OK.

I have plenty of power, I run a Mac Pro with 64gigs of memory. I mostly use Clipart paint and Photoshop.

Anybody out there know where I can start to solve this issue?

Much appreciated
T

wacom5
Posts: 946
Joined: Tue 8. Aug 2017, 14:35

Re: CINTIQ 27HD (NOT TOUCH) PEN STROKES NOT CONSISTENT

Postby wacom5 » Mon 9. Mar 2020, 08:09

Hi,
Does this happen with both Clipart and Photoshop?
Which Wacom Driver version and which MacOSX version are you using?
Please contact our support team for troubleshooting - https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com


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