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Cintiq 27 Touch POWER SAVE MODE ISSUE

Cintiq and Cintiq Pro
anilduyal
Posts: 1
Joined: Mon 9. Mar 2020, 16:10

Cintiq 27 Touch POWER SAVE MODE ISSUE

Postby anilduyal » Mon 9. Mar 2020, 16:14

Hello everyone,

I've got Cintiq 27 it was working perfectly then suddenly one day when I start my pc
It couldn't off the Power Save mode.
I downloaded the last driver, plug another pc but the same result. I saw very little information about this issue.

Any idea for getting off the Power Save Mode?

Please help.

Thank you

wacom5
Posts: 946
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq 27 Touch POWER SAVE MODE ISSUE

Postby wacom5 » Tue 10. Mar 2020, 10:49

You should start by checking the video cables. If the Cintiq is going to power saving mode it's because it's not receiving a video input signal.
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