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Express Key Remote Acting Weird

Cintiq and Cintiq Pro
itsonlymeagain
Posts: 1
Joined: Thu 23. Apr 2020, 12:39

Express Key Remote Acting Weird

Postby itsonlymeagain » Thu 23. Apr 2020, 12:48

Hi I have just purchased the Cintiq Pro 24 and am having weird behaviour from the express key. It randomly changes tool, layers, colour and opacity. Switches to zoom etc. This all seems to occur when pressing the undo button. Any help would be gratefully appreciated.
Thanks

wacom5
Posts: 1057
Joined: Tue 8. Aug 2017, 14:35

Re: Express Key Remote Acting Weird

Postby wacom5 » Thu 23. Apr 2020, 13:03

Please check with support. You'll need a full hardware diagnose. https://www.wacom.com/support/contact-support
Need immediate help? Contact our Support: https://support.wacom.com


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