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NO signal on Mac or PC

Cintiq and Cintiq Pro
Stammis
Posts: 7
Joined: Sat 3. Aug 2019, 17:18

NO signal on Mac or PC

Postby Stammis » Sat 23. May 2020, 16:23

Okay, so I have new info to my problem:

The issue is that my wacom cintiq pro 13 isn't showing a signal to my PC W10 (or maybe it's the other way around?) No matter what updates or downgrades I do, nothing works. I've tried different cables and then I tried on my Macbook and lo and behold, it works!... For a day... Now there's no signal again... is my Wacom busted?

wacom5
Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: NO signal on Mac or PC

Postby wacom5 » Tue 26. May 2020, 07:46

Stammis, at this point you need to contact our support for a system check and hardware assistance in case needed. https://www.wacom.com/support/contact-support
Need immediate help? Contact our Support: https://support.wacom.com


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