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NO signal on Mac or PC

Posted: Sat 23. May 2020, 16:23
by Stammis
Okay, so I have new info to my problem:

The issue is that my wacom cintiq pro 13 isn't showing a signal to my PC W10 (or maybe it's the other way around?) No matter what updates or downgrades I do, nothing works. I've tried different cables and then I tried on my Macbook and lo and behold, it works!... For a day... Now there's no signal again... is my Wacom busted?

Re: NO signal on Mac or PC

Posted: Tue 26. May 2020, 07:46
by wacom5
Stammis, at this point you need to contact our support for a system check and hardware assistance in case needed. https://www.wacom.com/support/contact-support