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Wacom One - power supply issue

Cintiq and Cintiq Pro
codynreed
Posts: 1
Joined: Sun 7. Jun 2020, 04:44

Wacom One - power supply issue

Postby codynreed » Sun 7. Jun 2020, 04:47

Okay this is going to sound so dumb but I accidentally put the wrong little stand thingy into the slidey power adapter part of my Wacom One (NOT the correct AC plug) and now it's stuck and I don't know how to get it out... :((((
Did I just break this thing??? Please can anyone help I'm a total newbie don't even know how I did this!!!

wacom5
Posts: 1113
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom One - power supply issue

Postby wacom5 » Mon 8. Jun 2020, 07:06

Hi,
I'm not sure what you mean. Maybe you can share some pictures? You can also contact support directly for further assistance.
https://www.wacom.com/support/contact-support
Need immediate help? Contact our Support: https://support.wacom.com


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