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How good is the touch feature?

Posted: Sat 27. Jun 2020, 17:41
by neongraph
Hi everyone.
I want to purchase a Cintiq- I'm having a hard time deciding between the 16Pro and the 24Pro(without touch).
I have an iPad pro and love it's touch functionality and it's responsiveness and was wondering how Cintiq's touch feature is in comparison to the iPad's.
Not sure if I should buy the 16 model which has touch included or go for the 24 model which doesn't have touch, but has a larger screen.
So my question is how good is the touch feature? Do you use it often?
Thank you all.

Re: How good is the touch feature?

Posted: Mon 29. Jun 2020, 17:40
by worldclock2017
Do a little bit of research using Google.

You'll find that most of the information you uncover is that the touch feature is very poor on Cintiqs.

Not at all worth the extra 500 dollars (or more)by the looks of it.

But again, do your research (search Reddit, art forums, etc) and you can make a decision that way.

Re: How good is the touch feature?

Posted: Mon 29. Jun 2020, 17:53
by neongraph
worldclock2017 wrote:Do a little bit of research using Google.

You'll find that most of the information you uncover is that the touch feature is very poor on Cintiqs.

Not at all worth the extra 500 dollars (or more)by the looks of it.

But again, do your research (search Reddit, art forums, etc) and you can make a decision that way.


Thank you for your reply. I have seen many reviews but they were not referencing the "touch" aspect in detail. The question I added to this forum is part of my research. Do you have a Cintiq touch? If so what about is poor? Is the touch non-responsive, is the palm rejection bad, or is it just something that's not used that often in regular workflows?

Re: How good is the touch feature?

Posted: Tue 30. Jun 2020, 04:51
by worldclock2017
As I don't own a touch model, I can only speak based on the information that is available from users who do own a touch model.

A simple search will yield these results for you:

https://www.reddit.com/r/wacom/comments ... on_cintiq/

https://forum.deviantart.com/art/digital/2294978/


..and so on. There's lots more info out there ontop of these two links.

You'll find that the vast majority of users are saying to avoid the touch models and save yourself the 500+ dollars.

If I'm paying 500 extra bucks just for touch functionality (which is and has been standard on all "pad" devices and phones for many years now) - it had better work flawlessly. But 500 more dollars ontop of already massively inflated prices for a touch function on a computer monitor that just doesn't work properly - probably doesn't make sense.

I have a 27QHD (non touch) and am very happy with it. But it had better last me at least a decade for the price I paid. If not then I'm looking elsewhere for the next one. Wacom is great and top of the line, but there is a line to be drawn in the sand when it comes to how much money a computer monitor is actually worth. Remember, a great 32" 4K TV can be had for $200 nowdays... but a 32" 4K Cintiq is more than 20 times that amount... you do the math and ask yourself how does that make any sense.

Just saying to think about it first, do the research, then decide what you'd like to do. Can't go wrong with most Cintiqs (I say most, because there are some users who have bit the bullet, forked over the cash and then are stuck with a unit that has problems.) If we are to go by the available info, then avoid the touch. A 24" Pro seems to be a real sweet spot and a proper decision if I were you. It is 4K so that means you can really shrink down the visuals and have much more screen real estate. A 32" is going to be way too big (especially at 4K, and a 16" will be too small.) And save yourself some extra cash by going with the non-touch - you won't regret it.

Re: How good is the touch feature?

Posted: Tue 30. Jun 2020, 22:46
by denniscalero
I have a 32 touch model and don’t enjoy it. I turn the touch off. It’s just not as responsive and going back and forth between touch and pen still causes problems.

Re: How good is the touch feature?

Posted: Wed 1. Jul 2020, 12:15
by neongraph
denniscalero wrote:I have a 32 touch model and don’t enjoy it. I turn the touch off. It’s just not as responsive and going back and forth between touch and pen still causes problems.

Thank you for your reply. I was able to find the 24 touch at a discounted price, about $100 more than the non-touch one, so I ordered it. Hopefully the new drivers have improved the touch capability.

Re: How good is the touch feature?

Posted: Fri 3. Jul 2020, 20:40
by dsaponaro
The touch "feature" on the Cintiq 27QHDT is terrible.

It has NEVER worked properly during the past 3 years of ownership even through several driver updates. Palm rejection stinks and often mistakes the hand for a brush. Navigation is sporadic... For instance, while painting in PS and attempting to zoom or pan it randomly will not even register any touches as if the feature was turned off. Essentially it is so unreliable that the feature causes more issues than it is worth to incorporate into a work flow.

It is useless. Always has been. And there has not been any form of improvements or changes through driver updates.


I 100% regret spending the additional money for it. There should be a class action lawsuit brought against Wacom for advertising such a flagship feature that does not nor ever has functioned properly.

Re: How good is the touch feature?

Posted: Fri 3. Jul 2020, 22:33
by neongraph
dsaponaro wrote:The touch "feature" on the Cintiq 27QHDT is terrible.

It has NEVER worked properly during the past 3 years of ownership even through several driver updates. Palm rejection stinks and often mistakes the hand for a brush. Navigation is sporadic... For instance, while painting in PS and attempting to zoom or pan it randomly will not even register any touches as if the feature was turned off. Essentially it is so unreliable that the feature causes more issues than it is worth to incorporate into a work flow.

It is useless. Always has been. And there has not been any form of improvements or changes through driver updates.


I 100% regret spending the additional money for it. There should be a class action lawsuit brought against Wacom for advertising such a flagship feature that does not nor ever has functioned properly.


That sounds awful, sorry to hear you've had such a bad experience. I agree, Wacom shouldn't have implemented the touch feature if it doesn't work as it should. They devices are ridiculously expensive, it's a slap in the face for their customers to be overcharged for something that doesn't work.
I hope though the touch will work on the 24 Pro model. I'll reply to the thread once it arrives and I get to play with it a bit.