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After update SPACE not mappable on ExpressKeys

Posted: Mon 17. Aug 2020, 07:13
by RobArt
Hi

Yesterday I had the previous driver installed (previous to current), and all my ExpressKeys were set up and fine.
Today, I did the update to latest driver (again) in an attempt to resolve other issues.
However, inside Photoshop, the KeyStroke of SPACE (used to manipulate the hand icon to move the canvas or art around) doesn't not get recognised.
Doesn't matter what ExpressKey I bind it to it doesn't work and so is very frustrating as I now have to use the keyboard.

Can you get it fixed or tell me a fix please!

Thanks

Rob

Re: After update SPACE not mappable on ExpressKeys

Posted: Tue 18. Aug 2020, 10:48
by gibbons90
I have the same problem plus this message when I try to access the onscreen keyboard:

"You have attempted to run an application (Keyboard Viewer) which can not be found or run."

Have re-installed the latest driver as advised by Wacom support but hasn't solved it.

(I'm non a Mac running Catalina 10.15.6)

Re: After update SPACE not mappable on ExpressKeys

Posted: Thu 20. Aug 2020, 10:11
by wacom5
RobArt wrote:Hi

Yesterday I had the previous driver installed (previous to current), and all my ExpressKeys were set up and fine.
Today, I did the update to latest driver (again) in an attempt to resolve other issues.
However, inside Photoshop, the KeyStroke of SPACE (used to manipulate the hand icon to move the canvas or art around) doesn't not get recognised.
Doesn't matter what ExpressKey I bind it to it doesn't work and so is very frustrating as I now have to use the keyboard.

Can you get it fixed or tell me a fix please!

Thanks

Rob


Hi Rob,
Does this also happen with other Apps or only PS?

Re: After update SPACE not mappable on ExpressKeys

Posted: Thu 20. Aug 2020, 10:13
by wacom5
gibbons90 wrote:I have the same problem plus this message when I try to access the onscreen keyboard:

"You have attempted to run an application (Keyboard Viewer) which can not be found or run."

Have re-installed the latest driver as advised by Wacom support but hasn't solved it.

(I'm non a Mac running Catalina 10.15.6)

The On-Screen Keyboard issue is known since Catalania was released. Apple removed the shortcut from the OS so there is no way for the Wacom Driver to trigger the keyboard.
https://cdn.wacom.com/u/productsupport/drivers/mac/professional/releasenotes/Mac_6.3.40.html

Re: After update SPACE not mappable on ExpressKeys

Posted: Fri 21. Aug 2020, 05:29
by RobArt
wacom5 wrote:Hi Rob,
Does this also happen with other Apps or only PS?


I only use the ExpressKey with Photoshop as it's my job.

I have not set any other applications up to use the devise yet.

Thanks

Rob

Re: After update SPACE not mappable on ExpressKeys

Posted: Sun 11. Oct 2020, 12:00
by RobArt
This is now fixed in latest update of the driver!!

Re: After update SPACE not mappable on ExpressKeys

Posted: Thu 15. Oct 2020, 15:17
by gibbons90
Great news. Thanks for the update!

Re: After update SPACE not mappable on ExpressKeys

Posted: Thu 15. Oct 2020, 15:23
by RobArt
gibbons90 wrote:Great news. Thanks for the update!


You are welcome!