News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.



Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Cintiq 22 Power Adaptor Buzzing

Cintiq and Cintiq Pro
KaseyF
Posts: 1
Joined: Mon 14. Sep 2020, 13:48

Cintiq 22 Power Adaptor Buzzing

Postby KaseyF » Mon 14. Sep 2020, 14:00

I just got a Cintiq 22 (DTK2260K0A), I noticed the power adaptor (the brick) makes an audible buzzing/clicking sound when I'm sitting about a metre away from it when the Cintiq is off, when powered on the sound turns into more of a dial-up/higher pitched sound which is a little quieter.

Other than dust trapped under the screen glass the device works OK.

Does this happen with anyone else? How close do you have to be to hear noise coming from the power adaptor? I wanted to buy another adaptor but there is not one listed on the UK Wacom store, why?

I already contacted support via chat and was told to wait for an email back.

I'd still love to hear from other users though, would be very appreciated!

Return to “Pen Displays”