New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
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http://www.wacom.com/en-us/support?guid ... ListPage-1

Advice on 27QHDT smudging buggyness

Cintiq and Cintiq Pro
Dinomightkaroar
Posts: 11
Joined: Mon 13. Feb 2017, 22:40

Advice on 27QHDT smudging buggyness

Postby Dinomightkaroar » Mon 20. Mar 2017, 06:47

Hello, everyone.

Does anyone else have this issue?

As long as I'm using an older driver, the 27QHDT works fine, except, during a session, my drawing hand(for which I do have a lycra smudge guard glove), leaves inadvertent "oil zones," I guess, and the touch goes haywire, because that spot is registering a touch. I have to minimize my program, search the desktop for where the smudge spot is wigging out the touch, and then take the cloth and wipe the CRAP out of that spot until the touch circle goes away.

I have to do this like, once every 20 minutes or so. It's very disruptive. Is there something I can do besides the lycra glove to prevent this?

Any advice would be appreciated.

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