News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at
Thanks for your understanding.

Wacom Customer Support page:

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS services

Product Registration:
Please register our products on
How do I register my Wacom device?

Touch Control Keyboard

Cintiq and Cintiq Pro
Posts: 37
Joined: Sat 16. Sep 2017, 14:11

Touch Control Keyboard

Postby RobArt » Fri 9. Oct 2020, 13:32


For some reason my Cintiq Touch Control above the screen (the keyboard viewer) basically causes an error now when I press it: "You have attempted to run an application (Keyboard Viewer) which can not be found or run."

Can you tell me how this can be fixed?



Posts: 171
Joined: Tue 29. Nov 2016, 09:49

Re: Touch Control Keyboard

Postby wacom4 » Tue 13. Oct 2020, 13:45

Which OS is this?
Have you recently upgraded the driver or the OS?
Which Cintiq do you use?

Posts: 37
Joined: Sat 16. Sep 2017, 14:11

Re: Touch Control Keyboard

Postby RobArt » Tue 13. Oct 2020, 13:50

It's OS Catalina 10.15.7 (19H2)
I upgraded the driver to the latest.
I am on Cintiq 27QHD


Return to “Pen Displays”