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cintiq pro 24 new usbport stopped working no device no connected other wacom tablets are working fine on same PC

Wacom One, Cintiq and Cintiq Pro
wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: cintiq pro 24 new usbport stopped working no device no connected other wacom tablets are working fine on same PC

Postby wacom5 » Thu 26. Aug 2021, 08:04

From what I see, the device had this issue and then was replaced by a different one so unless the exact same issue happened with both units, the issue is probably not with the Cintiq itself.
At this point, I would recommend you to contact your PC manufacturer and confirm the specifications of the USB ports and if there is a newer driver for the USB controller. There might a power management issue in the hardware which doesn't affect the pen tablets or other simpler devices but can affect the Cintiq.
In the meantime the support team will continue working on your case.
Need immediate help? Contact our Support: https://support.wacom.com

Gary21
Posts: 7
Joined: Mon 23. Aug 2021, 18:06

Re: cintiq pro 24 new usbport stopped working no device no connected other wacom tablets are working fine on same PC

Postby Gary21 » Thu 26. Aug 2021, 19:49

I did not buy a WACOM Touch version of the Cintiq Pro I see below, Was the refurb sent back a touch version or ?

20210826,15:28:51.178 -- 21704/06292 -- [I] Sending trace to file C:\Wacom\Logs\Wacom-08-26-2021-at-1528-pro-touchuser-pid-21704.txt
20210826,15:28:51.178 -- 21704/06292 -- [I] Wacom_TouchUser.exe 6.3.43-3 8/26/2021 15:28
20210826,15:28:51.209 -- 21704/06292 -- [I] Windows OS: Windows 10 1909, Full Edition (64-bit)
20210826,15:28:51.209 -- 21704/06292 -- [I] STSecurityDescriptor - Success
20210826,15:28:51.209 -- 21704/06292 -- [I] Semaphore CWaitMulti:use 000001F8DF3DAB90 create 6292
20210826,15:28:51.209 -- 21704/06292 -- [I] WinUtils::LoggingMonitorThread - adding Quit signal
20210826,15:28:51.209 -- 21704/06292 -- [I] WinUtils::LoggingMonitorThread - adding SyncLogging signal
20210826,15:28:51.209 -- 21704/06292 -- [I] CSignalEvent::Create (0x1894) "Global\WacomNotifyLoggingChange_TouchUser"
20210826,15:28:51.209 -- 21704/06292 -- [I] WinUtils::LoggingMonitorThread - waiting for signals...
20210826,15:28:51.209 -- 21704/22416 -- [I] Thread WinMain created (22416)
20210826,15:28:51.209 -- 21704/22416 -- [I] [TOUCH] WinMain - Command Line = "c:\program files\tablet\wacom\wacom_touchuser.exe"
20210826,15:28:51.209 -- 21704/22416 -- [I] CSignalMutex::Create (0x5790) WacomTouchRunningMutex
20210826,15:28:51.257 -- 21704/22416 -- [I] [TOUCH] WinMain - Run As System = FALSE
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CWaitMulti:use 000001F8DF3E80F0 create 22416
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CWinApplicationEventPublisher:app 000001F8DF3E8AF0 create 22416
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CWaitMulti:use 000001F8DF3E8F70 create 22416
20210826,15:28:51.257 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CWinDriverMain:connect 000001F8DF3E8370 create 22416
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CNotificationManager:sub 000001F8DF3E8FB0 create 22416
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8DF3E83B0 create 22416
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8DF3E88F0 create 22416
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8DF3E8130 create 22416
20210826,15:28:51.257 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8DF3E8930 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] [TOUCH] CWinDriverMain::Start ...
20210826,15:28:51.259 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) "Global\WacomProUTouchQuitEvent2"
20210826,15:28:51.259 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) "Global\WacomProLoadAppGestTouchEvent2"
20210826,15:28:51.259 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.259 -- 21704/22416 -- [I] CSignalThread::Create 00007FF7CE2F6163 (22416)
20210826,15:28:51.259 -- 21704/22416 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinDriverMain::WatchForEventsThread' 3020
20210826,15:28:51.259 -- 21704/03020 -- [I] [TOUCH] CWinDriverMain::WatchForEventsThread ...
20210826,15:28:51.259 -- 21704/03020 -- [I] Thread WatchForEventsThread created (03020)
20210826,15:28:51.259 -- 21704/22416 -- [I] [TOUCH] CWinDriverMain::StartCommonCode...
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF3E81F0 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore CTouchDriver:pref 000001F8DF3F49A0 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF3F45A0 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF3F43A0 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF3F4DA0 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF3F41E0 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF3F4660 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF3F4760 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] Semaphore CWinSystemInfo:map 000001F8DF3F4120 create 22416
20210826,15:28:51.259 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.259 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.267 -- 21704/22416 -- [E] WNetGetUniversalName failed ERROR_NOT_CONNECTED
20210826,15:28:51.267 -- 21704/22416 -- [I] InitFileLocations - Pref Location set to: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml
20210826,15:28:51.269 -- 21704/22416 -- [I] InitFileLocations - OEMD Location set to: C:\WINDOWS\system32\WacomTabletDefaults.xml
20210826,15:28:51.269 -- 21704/22416 -- [I] InitFileLocations - UserDefaults Location set to: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTabletUserDefaults.xml
20210826,15:28:51.269 -- 21704/22416 -- [I] InitFileLocations - AppGestures Location set to: C:\Program Files\Tablet\Wacom\AppGestures.xml
20210826,15:28:51.269 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF3F4D20 create 22416
...edited
20210826,15:28:51.269 -- 21704/22416 -- [I] [TOUCH] CTouchDriver::Init...
20210826,15:28:51.269 -- 21704/22416 -- [I] Language = en
20210826,15:28:51.269 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8DF3F4320 create 22416
20210826,15:28:51.269 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8DF402BD0 create 22416
20210826,15:28:51.269 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8DF402450 create 22416
20210826,15:28:51.269 -- 21704/22416 -- [I] [WINSYSINFO] HandleDisplayChange...
20210826,15:28:51.269 -- 21704/22416 -- [W] LookupSIDByEDID: WARNING - found NO sid to match EDID: LGD046F
20210826,15:28:51.269 -- 21704/22416 -- [I] [WINSYSINFO] HandleDisplayChange adding new info...
20210826,15:28:51.269 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF402D50 create 22416
20210826,15:28:51.269 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8DF4024D0 create 22416
20210826,15:28:51.269 -- 21704/22416 -- [I] [WINSYSINFO] Sending NotifyChange...
20210826,15:28:51.378 -- 21704/22416 -- [I] Break
20210826,15:28:51.378 -- 21704/22416 -- [I] Break
20210826,15:28:51.378 -- 21704/22416 -- [I] Break
20210826,15:28:51.378 -- 21704/22416 -- [I] Break
20210826,15:28:51.431 -- 21704/22416 -- [I] CApplicationGestures::LoadAndParseXML: 151 apps loaded
20210826,15:28:51.441 -- 21704/22416 -- [E] TraceXmlError: failed to load external entity "file:/C:/WINDOWS/system32/WacomTabletDefaults.xml"
20210826,15:28:51.441 -- 21704/22416 -- [I] CTDManager::mOEMDefaults: Processing TDManager empty
20210826,15:28:51.441 -- 21704/22416 -- [E] TraceXmlError: failed to load external entity "file:/C:/Users/GWM2/AppData/Roaming/WTablet/WacomTabletUserDefaults.xml"
20210826,15:28:51.441 -- 21704/22416 -- [I] CTDManager::mUserDefaults: Processing TDManager empty
20210826,15:28:51.441 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8E18388D0 create 22416
20210826,15:28:51.441 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8E18380D0 create 22416
20210826,15:28:51.441 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8E18385D0 create 22416
20210826,15:28:51.441 -- 21704/22416 -- [I] Semaphore CWinDriverMessageSendPort:use 000001F8E18382D0 create 22416
20210826,15:28:51.441 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.441 -- 21704/22416 -- [I] CWinDriverMessageSendPort::Init - opening port for: Wacom_Tablet.dll
20210826,15:28:51.441 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - new connection
20210826,15:28:51.441 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - returned buf size: 0
20210826,15:28:51.441 -- 21704/22416 -- [I] CWinDriverMessageSendPort::Init - Successful
20210826,15:28:51.449 -- 21704/22416 -- [E] TraceXmlError: failed to load external entity "file:/C:/WINDOWS/system32/WacomTabletDefaults.xml"
20210826,15:28:51.449 -- 21704/22416 -- [I] ReadPrefs: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml
20210826,15:28:51.449 -- 21704/22416 -- [I] ReadPrefs: As settingsMap
20210826,15:28:51.451 -- 21704/22416 -- [I] CTDManager::FromSettings: Processing TDManager
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalThread::Create 00007FF7CE2F8DF5 (22416)
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinCPLInterface::PipeMonitorThread' 19728
20210826,15:28:51.451 -- 21704/19728 -- [I] Thread CPLPipeMonitor created (19728)
20210826,15:28:51.451 -- 21704/19728 -- [I] Creating IN Pipe: \\.\pipe\Pro_CPLInterface_I_2
20210826,15:28:51.451 -- 21704/19728 -- [I] CSignalEvent::Create (0x4d10) ""
20210826,15:28:51.451 -- 21704/19728 -- [I] Semaphore CWaitMulti:use 000001F8E1839590 create 19728
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalThread::Create 00007FF7CE2FA074 (22416)
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinAPIInterface::PipeMonitorThread' 8556
20210826,15:28:51.451 -- 21704/08556 -- [I] Thread APIPipeMonitor created (08556)
20210826,15:28:51.451 -- 21704/08556 -- [I] Creating API Pipe: \\.\pipe\Pro_APIInterface_2
20210826,15:28:51.451 -- 21704/08556 -- [I] CSignalEvent::Create (0x216c) ""
20210826,15:28:51.451 -- 21704/22416 -- [I] Semaphore CMultiTouchAPIClientManager:client 000001F8E1839CD0 create 22416
20210826,15:28:51.451 -- 21704/08556 -- [I] Semaphore CWaitMulti:use 000001F8E1839750 create 8556
20210826,15:28:51.451 -- 21704/22416 -- [I] Semaphore CWinMultiTouchAPIClientManager:queue 000001F8E1839E50 create 22416
20210826,15:28:51.451 -- 21704/22416 -- [I] Semaphore CWaitMulti:use 000001F8E1839DD0 create 22416
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalThread::Create 00007FF7CE2FAF24 (22416)
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinMultiTouchAPIClientManager::APIClientWorkerS' 19840
20210826,15:28:51.451 -- 21704/19840 -- [I] Thread APIClientWorker created (19840)
20210826,15:28:51.451 -- 21704/22416 -- [I] CWinSystemInfo::Subscribe: subscribing ..
20210826,15:28:51.451 -- 21704/22416 -- [I] CWacContainer::Subscribe: subscribing TDManager
20210826,15:28:51.451 -- 21704/22416 -- [I] CWacContainer::Subscribe: subscribing TouchEnabled
20210826,15:28:51.451 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8E18399D0 create 22416
20210826,15:28:51.451 -- 21704/22416 -- [I] CWinSystemInfo::HandleTouchEnabledChange: from true to true
20210826,15:28:51.451 -- 21704/22416 -- [I] CWinSystemInfo::Subscribe: subscribing ..
20210826,15:28:51.451 -- 21704/22416 -- [I] CWacContainer::Subscribe: subscribing TDManager
20210826,15:28:51.451 -- 21704/22416 -- [I] CWacContainer::Subscribe: subscribing PHRCEnabled
20210826,15:28:51.451 -- 21704/22416 -- [I] CWinSystemInfo::HandlePHRCEnabledChange: from true to true
20210826,15:28:51.451 -- 21704/22416 -- [I] CWinSystemInfo::Subscribe: subscribing ..
20210826,15:28:51.451 -- 21704/22416 -- [I] CWacContainer::Subscribe: subscribing TDManager
20210826,15:28:51.451 -- 21704/22416 -- [I] CWacContainer::Subscribe: subscribing PHRCLevel
20210826,15:28:51.451 -- 21704/22416 -- [I] CWinSystemInfo::HandlePHRCLevelChange: from 1 to 1
20210826,15:28:51.451 -- 21704/22416 -- [I] CWinSystemInfo::Subscribe: subscribing ..
20210826,15:28:51.451 -- 21704/22416 -- [I] CWacContainer::Subscribe: subscribing TDManager
20210826,15:28:51.451 -- 21704/22416 -- [I] CWacContainer::Subscribe: subscribing GesturesEnabled
20210826,15:28:51.451 -- 21704/22416 -- [I] CWinSystemInfo::HandleMTGesturesEnabledChange: from true to true
20210826,15:28:51.451 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8E1839E90 create 22416
20210826,15:28:51.451 -- 21704/22416 -- [I] Semaphore ThreadPolicySemaphore 000001F8E1839ED0 create 22416
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalThread::Create 00007FF7CE2FE692 (22416)
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinDriverMain::SMServerProc' 21424
20210826,15:28:51.451 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.451 -- 21704/21424 -- [I] Thread SMServerProc created (21424)
20210826,15:28:51.459 -- 21704/22416 -- [I] CSignalThread::Create 00007FF7CE30028A (22416)
20210826,15:28:51.459 -- 21704/21424 -- [I] [TOUCH] CWinDriverMain::SMServerProc()...
20210826,15:28:51.459 -- 21704/22416 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinDriverMain::MessageThread' 9340
20210826,15:28:51.459 -- 21704/09340 -- [I] Thread MessageThread created (09340)
20210826,15:28:51.459 -- 21704/22416 -- [I] [TOUCH] CWinDriverMain::Start entering MainWndLoop ...
20210826,15:28:51.459 -- 21704/21424 -- [I] CSignalSemaphore::Create (0x53b0) WacomProTouchWintabConnectionRequestSemaphore
20210826,15:28:51.459 -- 21704/21424 -- [I] CSignalEvent::Create (0x53b0) "WacomProTouchWintabConnectionRequestEvent"
20210826,15:28:51.459 -- 21704/21424 -- [I] CSignalEvent::Create (0x53b0) "WacomProTouchWintabConnectionReadyEvent"
20210826,15:28:51.459 -- 21704/21424 -- [I] CSignalMutex::Create (0x53b0) WacomProTouchWintabConnectionMutex
20210826,15:28:51.459 -- 21704/21424 -- [I] CSignalEvent::OpenSync (0x53b0) Global\WacomProUTouchQuitEvent2
20210826,15:28:51.459 -- 21704/22416 -- [I] [TOUCH] WM_CREATE
20210826,15:28:51.461 -- 21704/22416 -- [I] [TOUCH] CWinDriverMain::StartCommonCode...
20210826,15:28:51.461 -- 21704/22416 -- [I] [TOUCH] CDriverMain::FindSerialDevices - found 0 serial devices
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#vid_046d&pid_c526&mi_01&col01#7&23bba0f0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\vid_046d&pid_c526&mi_01&col01\7&23bba0f0&0&0000)
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#vid_046d&pid_c526&mi_01&col01#7&23bba0f0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#vid_046d&pid_c526&mi_01&col02#7&23bba0f0&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\vid_046d&pid_c526&mi_01&col02\7&23bba0f0&0&0001)
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#vid_046d&pid_c526&mi_01&col02#7&23bba0f0&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#pnpc000#3&1335f41d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\pnpc000\3&1335f41d&0&0000)
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#pnpc000#3&1335f41d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col03#1&4784345&1&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.461 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\hid&col03\1&4784345&1&0002)
20210826,15:28:51.469 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#hid&col03#1&4784345&1&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.469 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.469 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.469 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.469 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.469 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#vid_046d&pid_c526&mi_01&col03#7&23bba0f0&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.469 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.469 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\vid_046d&pid_c526&mi_01&col03\7&23bba0f0&0&0002)
20210826,15:28:51.469 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#vid_046d&pid_c526&mi_01&col03#7&23bba0f0&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.469 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.469 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.469 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.469 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.469 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col04#1&4784345&1&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd
20210826,15:28:51.471 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""

20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#vid_046d&pid_c526&mi_00#7&bf814ab&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#synhidmini&col01#1&b12c6d1&6&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col05#1&4784345&1&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\hid&col05\1&4784345&1&0004)
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#hid&col05#1&4784345&1&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#unisofthiddevice&col01#1&1731f3ea&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#unisofthiddevice&col02#1&1731f3ea&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\unisofthiddevice&col02\1&1731f3ea&0&0001)
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#unisofthiddevice&col02#1&1731f3ea&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#synhidmini&col02#1&b12c6d1&6&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#3dxkmj_hidmini&col02#1&2d595ca7&2&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd
20210826,15:28:51.471 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#3dxkmj_hidmini&col01#1&2d595ca7&2&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#synhidmini&col03#1&b12c6d1&6&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\synhidmini&col03\1&b12c6d1&6&0002)
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#synhidmini&col03#1&b12c6d1&6&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.471 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.479 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.479 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.479 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.479 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col01#1&4784345&1&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.479 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.479 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.479 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.479 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.479 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.479 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.479 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#3dxkmj_hidmini&col03#1&2d595ca7&2&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.479 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.479 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\3dxkmj_hidmini&col03\1&2d595ca7&2&0002)
20210826,15:28:51.479 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#3dxkmj_hidmini&col03#1&2d595ca7&2&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.479 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.479 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#synhidmini&col04#1&b12c6d1&6&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\synhidmini&col04\1&b12c6d1&6&0003)
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#synhidmini&col04#1&b12c6d1&6&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col02#1&4784345&1&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.481 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.481 -- 21704/22416 -- [I] [TOUCH] CDriverMain::FindHIDDevices - found 0 HID touch devices
20210826,15:28:51.481 -- 21704/22416 -- [I] [TOUCH] CDriverMain::FindBulkDevices - found 0 Bulk devices
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#vid_046d&pid_c526&mi_01&col01#7&23bba0f0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\vid_046d&pid_c526&mi_01&col01\7&23bba0f0&0&0000)
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#vid_046d&pid_c526&mi_01&col01#7&23bba0f0&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#vid_046d&pid_c526&mi_01&col02#7&23bba0f0&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\vid_046d&pid_c526&mi_01&col02\7&23bba0f0&0&0001)
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#vid_046d&pid_c526&mi_01&col02#7&23bba0f0&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#pnpc000#3&1335f41d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.481 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\pnpc000\3&1335f41d&0&0000)
20210826,15:28:51.489 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#pnpc000#3&1335f41d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.489 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.489 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.489 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.489 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.489 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col03#1&4784345&1&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.489 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.489 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\hid&col03\1&4784345&1&0002)
20210826,15:28:51.489 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.489 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.489 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.489 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#vid_046d&pid_c526&mi_01&col03#7&23bba0f0&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.489 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.489 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\vid_046d&pid_c526&mi_01&col03\7&23bba0f0&0&0002)
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#vid_046d&pid_c526&mi_01&col03#7&23bba0f0&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col04#1&4784345&1&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd
20210826,15:28:51.491 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#vid_046d&pid_c526&mi_00#7&bf814ab&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#synhidmini&col01#1&b12c6d1&6&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col05#1&4784345&1&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\hid&col05\1&4784345&1&0004)
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#hid&col05#1&4784345&1&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#unisofthiddevice&col01#1&1731f3ea&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#unisofthiddevice&col02#1&1731f3ea&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\unisofthiddevice&col02\1&1731f3ea&0&0001)
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#unisofthiddevice&col02#1&1731f3ea&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#synhidmini&col02#1&b12c6d1&6&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#3dxkmj_hidmini&col02#1&2d595ca7&2&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}\kbd
20210826,15:28:51.491 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#3dxkmj_hidmini&col01#1&2d595ca7&2&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#synhidmini&col03#1&b12c6d1&6&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\synhidmini&col03\1&b12c6d1&6&0002)
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#synhidmini&col03#1&b12c6d1&6&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.491 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.491 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col01#1&4784345&1&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.499 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.499 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.499 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.499 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#3dxkmj_hidmini&col03#1&2d595ca7&2&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\3dxkmj_hidmini&col03\1&2d595ca7&2&0002)
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#3dxkmj_hidmini&col03#1&2d595ca7&2&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.499 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.499 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.499 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.499 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#synhidmini&col04#1&b12c6d1&6&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - open SUCCEEDED!
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice - DevID (hid\synhidmini&col04\1&b12c6d1&6&0003)
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#synhidmini&col04#1&b12c6d1&6&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.501 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.501 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.501 -- 21704/22416 -- [I] CSignalEvent::Create (0x5790) ""
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinHIDInterface::OpenDevice on \\?\hid#hid&col02#1&4784345&1&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.501 -- 21704/22416 -- [E] CWinHIDInterface::OpenDevice open FAILED
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on
20210826,15:28:51.501 -- 21704/22416 -- [I] [TOUCH] CWinDriverMain::FindPens - found 1 pens
20210826,15:28:51.501 -- 21704/22416 -- [I] Semaphore CNotificationData:callback 000001F8E183AB10 create 22416
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinHIDInterface::CloseDevice on \\?\hid#hid&col03#1&4784345&1&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}
20210826,15:28:51.501 -- 21704/22416 -- [I] CTDManager::HandleTDInit...
20210826,15:28:51.501 -- 21704/22416 -- [I] SendSerialized(DLL) - returned zero buf size
20210826,15:28:51.501 -- 21704/22416 -- [I] CloseLibraryConnection: Wacom_Tablet.dll
20210826,15:28:51.501 -- 21704/22416 -- [I] CWinDriverMessageSendPort::SendWacomEvent - SendSerializedLibrary failed Wacom_Tablet.dll
20210826,15:28:51.762 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - new connection
20210826,15:28:51.764 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - returned buf size: 0
20210826,15:28:51.764 -- 21704/22416 -- [I] SendSerialized(DLL) - returned zero buf size
20210826,15:28:51.764 -- 21704/22416 -- [I] CloseLibraryConnection: Wacom_Tablet.dll
20210826,15:28:51.764 -- 21704/22416 -- [I] CWinDriverMessageSendPort::SendWacomEvent - SendSerializedLibrary failed Wacom_Tablet.dll
20210826,15:28:52.025 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - new connection
20210826,15:28:52.027 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - returned buf size: 0
20210826,15:28:52.027 -- 21704/22416 -- [I] SendSerialized(DLL) - returned zero buf size
20210826,15:28:52.027 -- 21704/22416 -- [I] CloseLibraryConnection: Wacom_Tablet.dll
20210826,15:28:52.027 -- 21704/22416 -- [I] CWinDriverMessageSendPort::SendWacomEvent - SendSerializedLibrary failed Wacom_Tablet.dll
20210826,15:28:52.287 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - new connection
20210826,15:28:52.289 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - returned buf size: 0
20210826,15:28:52.289 -- 21704/22416 -- [I] SendSerialized(DLL) - returned zero buf size
20210826,15:28:52.289 -- 21704/22416 -- [I] CloseLibraryConnection: Wacom_Tablet.dll
20210826,15:28:52.289 -- 21704/22416 -- [I] CWinDriverMessageSendPort::SendWacomEvent - SendSerializedLibrary failed Wacom_Tablet.dll
20210826,15:28:52.550 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - new connection
20210826,15:28:52.552 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - returned buf size: 0
20210826,15:28:52.552 -- 21704/22416 -- [I] SendSerialized(DLL) - returned zero buf size
20210826,15:28:52.552 -- 21704/22416 -- [I] CloseLibraryConnection: Wacom_Tablet.dll
20210826,15:28:52.552 -- 21704/22416 -- [I] CWinDriverMessageSendPort::SendWacomEvent - SendSerializedLibrary failed Wacom_Tablet.dll
20210826,15:28:52.813 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - new connection
20210826,15:28:52.815 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - returned buf size: 0
20210826,15:28:52.815 -- 21704/22416 -- [I] SendSerialized(DLL) - returned zero buf size
20210826,15:28:52.815 -- 21704/22416 -- [I] CloseLibraryConnection: Wacom_Tablet.dll
20210826,15:28:52.815 -- 21704/22416 -- [I] CWinDriverMessageSendPort::SendWacomEvent - SendSerializedLibrary failed Wacom_Tablet.dll
20210826,15:28:52.884 -- 21704/21424 -- [I] Semaphore CWaitMulti:use 000001F8E1838A10 create 21424
20210826,15:28:52.884 -- 21704/21424 -- [I] Semaphore CWaitMulti:use 000001F8E18389D0 create 21424
20210826,15:28:52.886 -- 21704/21424 -- [I] CSignalThread::Create 00007FF7CE2F2B21 (21424)
20210826,15:28:52.886 -- 21704/21424 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinDriverMain::SMConnectionProc' 12240
20210826,15:28:52.886 -- 21704/12240 -- [I] Thread SMConProc created (12240)
20210826,15:28:52.886 -- 21704/12240 -- [I] [TOUCH] SMConnection:20210826,15:28:52.886 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml...
20210826,15:28:53.076 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - new connection
20210826,15:28:53.079 -- 21704/22416 -- [I] CWinDriverMessageSendPort::InitLibrary - returned buf size: 100000
20210826,15:28:53.079 -- 21704/22416 -- [I] [TOUCH] CWinDriverMain::MainWndLoop - entering message dispatch loop...
20210826,15:28:53.455 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [1568]
20210826,15:28:53.455 -- 21704/22416 -- [I] Front app (foreground) is now igfxem #32770
20210826,15:28:53.555 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [1588]
20210826,15:28:53.555 -- 21704/22416 -- [I] Front app (foreground) is now explorer immersive progman
20210826,15:28:57.532 -- 21704/22416 -- [I] [TOUCH] WM_SETTINGCHANGE
20210826,15:28:59.437 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:29:00.249 -- 21704/22416 -- [I] [TOUCH] WM_WTSSESSION_CHANGE: WTS_SESSION_UNLOCK 2
20210826,15:29:01.003 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:29:01.143 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:29:01.206 -- 21704/22416 -- [I] [TOUCH] WM_DISPLAYCHANGE
20210826,15:29:01.206 -- 21704/22416 -- [I] [WINSYSINFO] HandleDisplayChange...
20210826,15:29:01.206 -- 21704/22416 -- [W] LookupSIDByEDID: WARNING - found NO sid to match EDID: LGD046F
20210826,15:29:01.206 -- 21704/22416 -- [I] [WINSYSINFO] HandleDisplayChange for display at: [0,0]
20210826,15:29:01.206 -- 21704/22416 -- [I] [WINSYSINFO] HandleDisplayChange changing; rect is now: [0,0]
20210826,15:29:01.221 -- 21704/22416 -- [I] [WINSYSINFO] Sending NotifyChange...
20210826,15:29:01.221 -- 21704/22416 -- [I] [TOUCH] WM_SETTINGCHANGE
20210826,15:29:01.237 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml...
20210826,15:29:01.299 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [18536]
20210826,15:29:01.299 -- 21704/22416 -- [I] Front app (foreground) is now syntpenh syntrackcursorwindowclass
20210826,15:29:02.550 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:29:03.581 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [12020]
20210826,15:29:03.581 -- 21704/22416 -- [I] Front app (foreground) is now dsone hwndwrapper[dsone.exe;;ed6584fe-cc3e-41fa-b901-503b8be06149]
20210826,15:29:18.152 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [1588]
20210826,15:29:18.152 -- 21704/22416 -- [I] Front app (foreground) is now explorer immersive shell_traywnd
20210826,15:29:19.348 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [18852]
20210826,15:29:19.348 -- 21704/22416 -- [I] Front app (foreground) is now shellexperiencehost immersive windows.ui.core.corewindow
20210826,15:29:19.441 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [1588]
20210826,15:29:19.441 -- 21704/22416 -- [I] Front app (foreground) is now explorer immersive shell_traywnd
20210826,15:29:19.926 -- 21704/22416 -- [I] [TOUCH] WM_SETTINGCHANGE
20210826,15:29:21.715 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [11368]
20210826,15:29:21.715 -- 21704/22416 -- [I] Front app (foreground) is now 3dxservice #32770
20210826,15:29:21.965 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [1588]
20210826,15:29:21.965 -- 21704/22416 -- [I] Front app (capture) is now explorer immersive shell_traywnd
20210826,15:29:26.377 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [6724]
20210826,15:29:26.377 -- 21704/22416 -- [I] Front app (foreground) is now chrome chrome_widgetwin_1
20210826,15:29:26.476 -- 21704/22416 -- [I] [TOUCH] WM_POWERBROADCAST PBT_APMPOWERSTATUSCHANGE
20210826,15:29:34.064 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:29:35.656 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [18020]
20210826,15:29:35.656 -- 21704/22416 -- [I] Front app (foreground) is now brstmonw company_brstmonw
20210826,15:29:35.697 -- 21704/22416 -- [I] Front app (focus) is now brstmonw company_brstmonw
20210826,15:29:36.329 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [5300]
20210826,15:29:36.329 -- 21704/22416 -- [I] Front app (foreground) is now softwareupdatenotificationservice #32770
20210826,15:29:36.345 -- 21704/22416 -- [I] Front app (focus) is now softwareupdatenotificationservice #32770
20210826,15:29:38.679 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [18852]
20210826,15:29:38.679 -- 21704/22416 -- [I] Front app (foreground) is now shellexperiencehost immersive windows.ui.core.corewindow
20210826,15:29:39.911 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [6724]
20210826,15:29:39.911 -- 21704/22416 -- [I] Front app (foreground) is now chrome chrome_widgetwin_1
20210826,15:29:47.326 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:29:55.887 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [15460]
20210826,15:29:55.887 -- 21704/22416 -- [I] Front app (foreground) is now hkeytray windowsforms10.window.8.app.0.141b42a_r7_ad1
20210826,15:29:57.387 -- 21704/22416 -- [I] Front app (foreground) is now hkeytray windowsforms10.window.8.app.0.141b42a_r7_ad1
20210826,15:30:25.451 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [6724]
20210826,15:30:25.452 -- 21704/22416 -- [I] Front app (capture) is now chrome chrome_widgetwin_1
20210826,15:30:28.016 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [12020]
20210826,15:30:28.016 -- 21704/22416 -- [I] Front app (foreground) is now dsone hwndwrapper[dsone.exe;;8ee2002c-42b4-4933-8510-1a2fb30dc1a5]
20210826,15:30:49.951 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:30:50.453 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:31:37.686 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:50:14.891 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:50:14.969 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:50:15.069 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:50:15.123 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:50:15.194 -- 21704/22416 -- [I] [TOUCH] WM_DEVICECHANGE 7
20210826,15:50:23.618 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [1588]
20210826,15:50:23.618 -- 21704/22416 -- [I] Front app (foreground) is now explorer immersive shell_traywnd
20210826,15:50:23.819 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [3988]
20210826,15:50:23.819 -- 21704/22416 -- [I] Front app (foreground) is now searchapp immersive windows.ui.core.corewindow
20210826,15:50:27.582 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [1588]
20210826,15:50:27.582 -- 21704/22416 -- [I] Front app (foreground) is now explorer immersive shell_traywnd
20210826,15:50:35.725 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [3988]
20210826,15:50:35.725 -- 21704/22416 -- [I] Front app (foreground) is now searchapp immersive windows.ui.core.corewindow
20210826,15:50:44.935 -- 21704/22416 -- [I] Front app (focus) is now searchapp immersive windows.ui.core.corewindow
20210826,15:50:45.197 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [1588]
20210826,15:50:45.197 -- 21704/22416 -- [I] Front app (foreground) is now explorer immersive applicationmanager_desktopshellwindow
20210826,15:50:45.213 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [3988]
20210826,15:50:45.213 -- 21704/22416 -- [I] Front app (foreground) is now searchapp immersive windows.ui.core.corewindow
20210826,15:50:46.818 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [21384]
20210826,15:50:46.818 -- 21704/22416 -- [I] Front app (foreground) is now wacomdesktopcenter hubhost
20210826,15:50:46.975 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml...
20210826,15:50:46.995 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml...
20210826,15:50:47.024 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml...
20210826,15:50:47.067 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml...
20210826,15:50:51.250 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [12020]
20210826,15:50:51.250 -- 21704/22416 -- [I] Front app (foreground) is now dsone hwndwrapper[dsone.exe;;8ee2002c-42b4-4933-8510-1a2fb30dc1a5]
20210826,15:50:51.261 -- 21704/22416 -- [I] Front app (focus) is now dsone hwndwrapper[dsone.exe;;8ee2002c-42b4-4933-8510-1a2fb30dc1a5]
20210826,15:50:57.594 -- 21704/22416 -- [I] SystemState::SetForegroundApp - set foreground instance: [21384]
20210826,15:50:57.594 -- 21704/22416 -- [I] Front app (foreground) is now wacomdesktopcenter hubhost
20210826,15:50:57.752 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml...
20210826,15:50:57.768 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file: C:\Users\GWM2\AppData\Roaming\WTablet\WacomTouch.xml...
20210826,15:50:57.815 -- 21704/09340 -- [I] XmlUtils::SaveXmlDocument - saving to file:
20210826,15:52:09.915 -- 21704/22416 -- [I] [TOUCH] WinMain - Done
20210826,15:52:09.915 -- 21704/06292 -- [I] WinUtils::LoggingMonitorThread - Quit - pro-touchuser

------------------------------------------------------------------------

Gary21
Posts: 7
Joined: Mon 23. Aug 2021, 18:06

No Device Connected

Postby Gary21 » Thu 26. Aug 2021, 20:18

Can you spot any reason why WACOM Cintiq Pro 24 is not detected but and XP-Pen and Intuos are?

Win 10 Pro, All drivers updated
Latest WACOM driver
Cables replaced
2018 Cintiq Pro 24 returned for repair, 2020 model Refurb'd model sent back
Device will connect with no power to tablet, i.e. with USB cable only, but disconnects when powered up or before.
Laptop worked from 2018 to 2021 Feb , then no device connected

I have loads of log files with errors - have sent to support, awaiting solution, since March 2021 ... Now August 2021.


Logged >>>
20210826,17:55:14.002 -- 10504/12860 -- [I] Sending trace to file C:\Wacom\Logs\Wacom-08-26-2021-at-1755-pro-wdc-pid-10504.txt
20210826,17:55:14.005 -- 10504/12860 -- [I] WacomDesktopCenter.exe 6.3.44-1 8/26/2021 17:55
20210826,17:55:14.006 -- 10504/12860 -- [I] Windows OS: Windows 10 20H2, Full Edition (64-bit)
20210826,17:55:14.010 -- 10504/12860 -- [I] STSecurityDescriptor - Success
20210826,17:55:14.010 -- 10504/12860 -- [I] Semaphore CWaitMulti:use 009B8258 create 12860
20210826,17:55:14.010 -- 10504/12860 -- [I] WinUtils::LoggingMonitorThread - adding Quit signal
20210826,17:55:14.015 -- 10504/12860 -- [I] WinUtils::LoggingMonitorThread - adding SyncLogging signal
20210826,17:55:14.031 -- 10504/12860 -- [I] CSignalEvent::Create (0x323c) "Global\WacomNotifyLoggingChange_DesktopCenter"
20210826,17:55:14.031 -- 10504/12860 -- [I] WinUtils::LoggingMonitorThread - waiting for signals...
20210826,17:55:14.039 -- 10504/05532 -- [I] [WDC] Creating Setting Managers
20210826,17:55:14.052 -- 10504/05532 -- [I] [WDC] Creating Main App
20210826,17:55:14.056 -- 10504/05532 -- [I] Semaphore CWaitMulti:use 00A1F268 create 5532
20210826,17:55:14.056 -- 10504/05532 -- [I] Semaphore CWaitMulti:use 00A1F1A0 create 5532
20210826,17:55:14.057 -- 10504/05532 -- [I] Semaphore CSettingsQue:use 00A1EF48 create 5532
20210826,17:55:14.057 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.059 -- 10504/05532 -- [I] Semaphore CUEManager:update 00A1EF20 create 5532
20210826,17:55:14.079 -- 10504/05532 -- [I] Semaphore CWinDriverMessageSendPort:use 00A1F010 create 5532
20210826,17:55:14.079 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.080 -- 10504/05532 -- [I] CWinDriverMessageSendPort::Init - opening port for: Wacom_Tablet.dll
20210826,17:55:14.080 -- 10504/05532 -- [I] CWinDriverMessageSendPort::InitLibrary - new connection
20210826,17:55:14.084 -- 10504/05532 -- [I] CWinDriverMessageSendPort::InitLibrary - returned buf size: 100000
20210826,17:55:14.084 -- 10504/05532 -- [I] CWinDriverMessageSendPort::Init - Successful
20210826,17:55:14.089 -- 10504/05532 -- [I] [WDC] Initiating Update Engine
20210826,17:55:14.091 -- 10504/05532 -- [I] Semaphore CWaitMulti:use 00A1F6C8 create 5532
20210826,17:55:14.091 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.091 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.091 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.093 -- 10504/05532 -- [I] [WDC] Initializing Zushi
20210826,17:55:14.106 -- 10504/05532 -- [I] [WDC] Initializing Cloud Service...
20210826,17:55:14.112 -- 10504/05532 -- [I] CloudInit - sending results to hubhost...
20210826,17:55:14.115 -- 10504/05532 -- [I] CWinMain::SettingsAuthorizeCallback: zushiResult: <?xml version="1.0" encoding="utf-8" standalone="yes"?><root type="map">

<CloudSettingsOp type="string">CloudInit</CloudSettingsOp>

<CloudSettingsStatus type="string">200</CloudSettingsStatus>

</root>
20210826,17:55:14.122 -- 10504/05532 -- [I] [WDC] LogCloudStatus: SettingsAuthorizeCallback for operation: eZushiOperation_MAX [eZushiStatus_SUCCESS]
20210826,17:55:14.123 -- 10504/05532 -- [I] Semaphore CSettingsQue:use 0553F3E8 create 5532
20210826,17:55:14.123 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.125 -- 10504/05532 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:14.126 -- 10504/05532 -- [I] Send_Cloud_Login: <?xml version="1.0" encoding="utf-8" standalone="yes"?><root type="map">

<NotifySource type="string">Cloud</NotifySource>

<NotifyType type="string">Login</NotifyType>

<NotifyUser type="string" />

</root>
20210826,17:55:14.127 -- 10504/05532 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:14.127 -- 10504/05532 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:14.138 -- 10504/05532 -- [I] [WDC] Registering Window
20210826,17:55:14.139 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) "WDCResyncEvent"
20210826,17:55:14.139 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.139 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.139 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.139 -- 10504/05532 -- [I] CSignalThread::Create 0075D358 (5532)
20210826,17:55:14.140 -- 10504/05532 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinMain::ResyncThread' 19052
20210826,17:55:14.140 -- 10504/05532 -- [I] CSignalThread::Create 00744A18 (5532)
20210826,17:55:14.140 -- 10504/05532 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinMain::ColorThemeListenerThread' 18016
20210826,17:55:14.140 -- 10504/05532 -- [I] [WDC] running Main App
20210826,17:55:14.142 -- 10504/19052 -- [I] Thread WDCHandleResync created (19052)
20210826,17:55:14.142 -- 10504/19052 -- [I] CWinMain: HandleResync
20210826,17:55:14.143 -- 10504/19052 -- [I] [WDC] HandleResync wait for event...
20210826,17:55:14.144 -- 10504/05532 -- [I] [WDC] logPixels: [96, 96], dpiAwareFactor: 1.000000
20210826,17:55:14.144 -- 10504/05532 -- [I] [WDC] Attempting tablet data read - try #0
20210826,17:55:14.145 -- 10504/05532 -- [I] ReadTabletData: reading data...
20210826,17:55:14.156 -- 10504/05532 -- [I] ReadTabletData: currentTablet: systemID: 65535, sensorID: 0xFFFFFFFF
20210826,17:55:14.158 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.158 -- 10504/05532 -- [I] Semaphore CWinPipeServer:queue 0553F9D8 create 5532
20210826,17:55:14.158 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.158 -- 10504/05532 -- [I] CSignalEvent::Create (0x159c) ""
20210826,17:55:14.158 -- 10504/05532 -- [I] Semaphore CWaitMulti:use 0553FA00 create 5532
20210826,17:55:14.160 -- 10504/05532 -- [I] CWinPipeServer::Init ...
20210826,17:55:14.163 -- 10504/05532 -- [I] CSignalThread::Create 006FF592 (5532)
20210826,17:55:14.163 -- 10504/05532 -- [I] CSignalThread::Create '&CWinPipeServer::DispatchThread' 12156
20210826,17:55:14.163 -- 10504/05532 -- [I] CSignalThread::Create 006FF598 (5532)
20210826,17:55:14.163 -- 10504/05532 -- [I] CSignalThread::Create '&CWinPipeServer::ConnectionThread' 13640
20210826,17:55:14.164 -- 10504/12156 -- [I] Thread PipeDispatch created (12156)
20210826,17:55:14.165 -- 10504/12156 -- [I] Semaphore CWaitMulti:use 0553F6E0 create 12156
20210826,17:55:14.165 -- 10504/13640 -- [I] Thread PipeConWait created (13640)
20210826,17:55:14.165 -- 10504/13640 -- [I] CWinPipeServer: HandleConnections
20210826,17:55:14.166 -- 10504/13640 -- [I] Semaphore CWaitMulti:use 0553F758 create 13640
20210826,17:55:14.166 -- 10504/13640 -- [I] CPipeHandler::ctor - 89459376
20210826,17:55:14.166 -- 10504/13640 -- [I] CSignalEvent::Create (0x3548) ""
20210826,17:55:14.168 -- 10504/13640 -- [I] CPipeHandler::Open - Trying to open pipe \\.\pipe\WacomCenter.0.1
20210826,17:55:14.169 -- 10504/13640 -- [I] CPipeHandler::Open - Pipe opened with handle: 1488
20210826,17:55:14.169 -- 10504/13640 -- [I] CPipeHandler::Open - ERROR_IO_PENDING
20210826,17:55:14.170 -- 10504/05532 -- [I] Semaphore CAndroidDebugBridge:use 0553F708 create 5532
20210826,17:55:14.174 -- 10504/05532 -- [I] [WDC] - iniFile: C:\Users\GWM2\.android\adb_usb.ini
20210826,17:55:14.180 -- 10504/05532 -- [I] [WDC] Found no ADB-capable devices to connect to
20210826,17:55:14.180 -- 10504/05532 -- [I] [WDC] Successfully communicated with tablet driver.
20210826,17:55:14.181 -- 10504/05532 -- [I] [WDC] Detected NO supported tablets.
20210826,17:55:14.181 -- 10504/05532 -- [I] [WDC] Starting action message queue...
20210826,17:55:14.182 -- 10504/05532 -- [I] CSignalThread::Create 0072B7F8 (5532)
20210826,17:55:14.182 -- 10504/05532 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CSettingsQue::Processer_' 2496
20210826,17:55:14.183 -- 10504/05532 -- [I] [WDC] Initializing main window UI...
20210826,17:55:14.183 -- 10504/02496 -- [I] Thread Process created (02496)
20210826,17:55:14.185 -- 10504/05532 -- [I] [WDC] AppWinRect: [723, 76, 1723, 803]
20210826,17:55:14.227 -- 10504/05532 -- [I] WndProc: setting initial Hub UI width,height: [983,667]
20210826,17:55:14.545 -- 10504/05532 -- [I] MessageFromUI: [Old HubUI size: [0,183.96]]
20210826,17:55:14.545 -- 10504/05532 -- [I] MessageFromUI: [New HubUI size: [0,183.96]]
20210826,17:55:14.546 -- 10504/05532 -- [I] [WDC] InitUI: hubUI.Width: 983, hubUI.Height: 667
20210826,17:55:14.546 -- 10504/05532 -- [I] [WDC] Initializing WPF UI...
20210826,17:55:14.548 -- 10504/05532 -- [I] MessageFromUI: [HubConfigFile: .\HubConfig\HubConfig_Data.xml]
20210826,17:55:14.548 -- 10504/05532 -- [I] MessageFromUI: [Specified hubstring file: ./HubConfig/HubConfigStrings.xml]
20210826,17:55:14.607 -- 10504/05532 -- [I] MessageFromUI: [Inserting hub strings...]
20210826,17:55:14.640 -- 10504/05532 -- [I] MessageFromUI: [InitHubUI Begin]
20210826,17:55:14.640 -- 10504/05532 -- [I] MessageFromUI: [Old HubUI size: [983,667]]
20210826,17:55:14.640 -- 10504/05532 -- [I] MessageFromUI: [New HubUI size: [983,667]]
20210826,17:55:15.127 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">ConnectedTablets</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.136 -- 10504/05532 -- [I] MessageFromUI: [HubUIProperty.ConnectedTablets: numTablets = 0]
20210826,17:55:15.136 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">CurrentTablet</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.136 -- 10504/05532 -- [I] MessageFromUI: [Setting button properties for CurrentTablet ID: 65535]
20210826,17:55:15.137 -- 10504/05532 -- [I] MessageFromUI: [GetTabletButton: Getting tablet button for tabletID: 65535]
20210826,17:55:15.137 -- 10504/05532 -- [I] MessageFromUI: [GetTabletButton: tabletPanel has : 1 tablets]
20210826,17:55:15.137 -- 10504/05532 -- [I] MessageFromUI: [GetTabletButton: checking tabletID : 2147483647]
20210826,17:55:15.137 -- 10504/05532 -- [I] MessageFromUI: [GetTabletButton: Failed to find tabletID: 65535]
20210826,17:55:15.141 -- 10504/05532 -- [I] MessageFromUI: [HubUIProperty.CurrentTablet: tabletID = 65535]
20210826,17:55:15.141 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">SystemOS</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.142 -- 10504/05532 -- [I] MessageFromUI: [QueryHubHostSync: eHubUIPropertySystemOS: Windows 10]
20210826,17:55:15.143 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">SupportsWacomCloud</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.144 -- 10504/05532 -- [I] MessageFromUI: [Supports cloud: True]
20210826,17:55:15.146 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">GetCloudUsername</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.153 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">SupportsUpdates</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.153 -- 10504/05532 -- [I] MessageFromUI: [Supports updates: True]
20210826,17:55:15.154 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">GetCloudUsername</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.160 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">SupportsMarketPlace</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.160 -- 10504/05532 -- [I] MessageFromUI: [Supports MarketPlace: True]
20210826,17:55:15.161 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">GetCloudUsername</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.166 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">SupportsStore</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.166 -- 10504/05532 -- [I] MessageFromUI: [Supports Store: True]
20210826,17:55:15.167 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">GetCloudUsername</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.172 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">SupportsMoreMenu</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.173 -- 10504/05532 -- [I] MessageFromUI: [Supports More menu: True]
20210826,17:55:15.173 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">GetCloudUsername</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.179 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">GetCloudUsername</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.185 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">UpdateCount</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.189 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">UpdateCount</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.190 -- 10504/05532 -- [I] MessageFromUI: [PropertyList for category button MyDevices: (None)]
20210826,17:55:15.208 -- 10504/05532 -- [I] MessageFromUI: [ApplyColorTheme Begin. DarkMode: False]
20210826,17:55:15.212 -- 10504/05532 -- [I] MessageFromUI: [ApplyColorTheme End]
20210826,17:55:15.212 -- 10504/05532 -- [I] MessageFromUI: [InitHubUI Complete!]
20210826,17:55:15.213 -- 10504/05532 -- [I] CSignalThread::Create 0072B7F8 (5532)
20210826,17:55:15.213 -- 10504/05532 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CSettingsQue::Processer_' 8036
20210826,17:55:15.213 -- 10504/08036 -- [I] Thread Process created (08036)
20210826,17:55:15.213 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:15.213 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:15.215 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:15.215 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:15.215 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:15.216 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:15.242 -- 10504/05532 -- [I] [WDC] - SetWindowPos to 0,0,984,668
20210826,17:55:15.256 -- 10504/05532 -- [I] MessageFromUI: [Old HubUI size: [983,667]]
20210826,17:55:15.256 -- 10504/05532 -- [I] MessageFromUI: [New HubUI size: [983,667]]
20210826,17:55:15.600 -- 10504/05532 -- [I] CWinMain::ScheduleUpdateCheck (0)
20210826,17:55:15.601 -- 10504/05532 -- [I] CSignalThread::Create 00703414 (5532)
20210826,17:55:15.602 -- 10504/05532 -- [I] CSignalThread::Create '(LPTHREAD_START_ROUTINE)CWinNTTimer::NTTimerThread' 11192
20210826,17:55:15.603 -- 10504/11192 -- [I] Thread Timer created (11192)
20210826,17:55:15.603 -- 10504/05532 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:15.604 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:15.604 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:15.604 -- 10504/11192 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:15.604 -- 10504/11192 -- [I] CWinMain::UpdateTimeoutHandler - Checking for Updates...
20210826,17:55:15.604 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:15.604 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:15.605 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifySource type="string">Settings</NotifySource>
<NotifyStatus type="string">200</NotifyStatus>
<NotifyType type="string">CloudInit</NotifyType>
</HubNotifyData>]
20210826,17:55:15.607 -- 10504/05532 -- [I] MessageFromUI: [CloudInit: status: [200]]
20210826,17:55:15.607 -- 10504/11192 -- [I] Cleaning Up: C:\Users\GWM2\AppData\Local\Temp\wactemp\
20210826,17:55:15.607 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifySource type="string">Cloud</NotifySource>
<NotifyType type="string">Login</NotifyType>
<NotifyUser type="string" />
</HubNotifyData>]
20210826,17:55:15.608 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">GetCloudUsername</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:15.612 -- 10504/11192 -- [I] Found Driver: 6.3.44-1
20210826,17:55:15.612 -- 10504/11192 -- [I] Successfully determined current driver version
20210826,17:55:15.613 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifySource type="string">WizardRefresh</NotifySource>
</HubNotifyData>]
20210826,17:55:15.613 -- 10504/11192 -- [I] Found OS: Windows 10
20210826,17:55:15.613 -- 10504/11192 -- [I] Successfully determined current OS version
20210826,17:55:15.613 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifySource type="string">AutoStart</NotifySource>
<NotifyStatus type="string">on</NotifyStatus>
</HubNotifyData>]
20210826,17:55:15.614 -- 10504/11192 -- [I] No tablets were found on the system (Error 203)
20210826,17:55:15.614 -- 10504/11192 -- [I] The update engine failed to initialize (Error 202)
20210826,17:55:15.614 -- 10504/11192 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:15.614 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:15.614 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:15.616 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifyParam1 type="string">Reset</NotifyParam1>
<NotifyParam2
















































































type="string" />
<NotifySource type="string">Update</NotifySource>
<NotifyType type="string">UpdateState</NotifyType>
</HubNotifyData>]
20210826,17:55:15.617 -- 10504/05532 -- [I] MessageFromUI: [[Update] Setting up...]
20210826,17:55:15.617 -- 10504/05532 -- [I] MessageFromUI: [[Update] Starting...]
20210826,17:55:15.634 -- 10504/05532 -- [I] MessageFromUI: [[Update] Setting Update state to Reset, payload:]
20210826,17:55:15.635 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifyParam1 type="string">Refresh</NotifyParam1>
<NotifyParam2 type="string" />
<NotifySource type="string">Update</NotifySource>
<NotifyType type="string">UpdateState</NotifyType>
</HubNotifyData>]
20210826,17:55:15.635 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><TabletID type="integer">2147483647</TabletID><TabletDescr type="string">not used</TabletDescr><QueryType type="string">SYNCH</QueryType><QueryReason type="string">UpdateCount</QueryReason><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:17.002 -- 10504/04416 -- [I] CloudAuthorize - sending results to hubhost...
20210826,17:55:17.002 -- 10504/04416 -- [I] CWinMain::SettingsAuthorizeCallback: zushiResult: <?xml version="1.0" encoding="utf-8" standalone="yes"?><root type="map">

<CloudSettingsOp type="string">CloudAuthorize</CloudSettingsOp>

<CloudSettingsStatus type="string">200</CloudSettingsStatus>

</root>
20210826,17:55:17.002 -- 10504/04416 -- [I] [WDC] LogCloudStatus: SettingsAuthorizeCallback for operation: eZushiOperation_MAX [eZushiStatus_SUCCESS]
20210826,17:55:17.002 -- 10504/04416 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:17.002 -- 10504/04416 -- [I] Send_Cloud_Login: <?xml version="1.0" encoding="utf-8" standalone="yes"?><root type="map">

<NotifySource type="string">Cloud</NotifySource>

<NotifyType type="string">Login</NotifyType>

<NotifyUser type="string">gary miller</NotifyUser>

</root>
20210826,17:55:17.002 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:17.002 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:17.002 -- 10504/04416 -- [I] Semaphore 0553F3E8 request 4416 owned (8036)
20210826,17:55:17.003 -- 10504/04416 -- [I] Semaphore 0553F3E8 request 4416 taken
20210826,17:55:17.003 -- 10504/08036 -- [I] Semaphore 0553F3E8 request 8036 owned (4416)
20210826,17:55:17.003 -- 10504/04416 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:17.003 -- 10504/04416 -- [I] CSettingsQue:QueMap pushing map...
20210826,17:55:17.003 -- 10504/08036 -- [I] Semaphore 0553F3E8 request 8036 taken
20210826,17:55:17.003 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:17.003 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:17.003 -- 10504/08036 -- [I] CSettingsQue:QueMap popping map...
20210826,17:55:17.004 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifySource type="string">Settings</NotifySource>
<NotifyStatus type="string">200</NotifyStatus>
<NotifyType type="string">CloudAuthorize</NotifyType>
</HubNotifyData>]
20210826,17:55:17.004 -- 10504/08036 -- [I] CSettingsQue: mQue - exec callback on action:
20210826,17:55:17.004 -- 10504/05532 -- [I] MessageFromUI: [CloudAuthorize: status: [200]]
20210826,17:55:17.004 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifySource type="string">Cloud</NotifySource>
<NotifyType type="string">Login</NotifyType>
<NotifyUser type="string">gary miller</NotifyUser>
</HubNotifyData>]
20210826,17:55:17.004 -- 10504/05532 -- [I] MessageFromUI: HubUIQueryData: [<?xml version="1.0" encoding="utf-16"?><root type="map"><HubUIQueryData type="map"><QueryType type="string">SYNCH</QueryType><QueryReason type="string">GetCloudUsername</QueryReason><TabletID type="integer">2147483647</TabletID><QueryResult type="string">result goes here</QueryResult></HubUIQueryData></root>]
20210826,17:55:17.034 -- 10504/05532 -- [I] MessageFromUI: [HubWPF.PropertyChangedEventHandler: data:
<HubNotifyData type="map">
<NotifySource type="string">WizardRefresh</NotifySource>
</HubNotifyData>]
20210826,17:55:58.130 -- 10504/05532 -- [I] IN ExecuteFromShell
20210826,20:56:25.150 -- 10504/05532 -- [I] [WDC] WM_DESTROY - sending PostQuitMessage...
20210826,20:56:25.168 -- 10504/05532 -- [I] [WDC] quit out of GetMessage loop...
20210826,20:56:25.168 -- 10504/12860 -- [I] WinUtils::LoggingMonitorThread - Quit - pro-wdc

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: cintiq pro 24 new usbport stopped working no device no connected other wacom tablets are working fine on same PC

Postby wacom5 » Fri 27. Aug 2021, 08:51

Gary, please do not open new topics for the same subject.
Logs need to be analyzed by the driver team. Please continue working with customer support on your support ticket.
Need immediate help? Contact our Support: https://support.wacom.com


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