Cintiq 16, having trouble setting it up
Posted: Fri 18. Dec 2020, 12:30
Hello,
I am trying to set up a new cintiq 16.
I have followed the proceudre on the wacom site:
Tablet is connected to mains power, usb and hdmi. Computer chimes to tell me a device is connected.
I downloaded the driver.
Ran the driver, it installed OK.
Prompted to restart the computer.
After the restart, no further prompts come up. No setup wizard.
Tried a different USB port.
Tried installing the driver again.
Windows 10 Settings -> Devices shows the Cintiq 16 listed under "other devices".
The Wacom Desktop Center was installed - it says no device installed.
What am I missing?
I am trying to set up a new cintiq 16.
I have followed the proceudre on the wacom site:
Tablet is connected to mains power, usb and hdmi. Computer chimes to tell me a device is connected.
I downloaded the driver.
Ran the driver, it installed OK.
Prompted to restart the computer.
After the restart, no further prompts come up. No setup wizard.
Tried a different USB port.
Tried installing the driver again.
Windows 10 Settings -> Devices shows the Cintiq 16 listed under "other devices".
The Wacom Desktop Center was installed - it says no device installed.
What am I missing?