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27QHD screen dead and now all wacom repairs suspended

Cintiq and Cintiq Pro
Miaart11
Posts: 1
Joined: Tue 5. Jan 2021, 17:43

27QHD screen dead and now all wacom repairs suspended

Postby Miaart11 » Tue 5. Jan 2021, 18:09

Hello. I am a College Student and my 27QHD has just ran out of Warranty. The screen glitched and now has gone black.
Its a once in lifetime purchase with me and my whole family buying this for me. It cost them £2000. It was not bought second hand.
The e.mail we received from wacom was that all out of warranty repairs are suspended until they have details of tax agreements.
I wondered if anyone from the uk has a ball park figure of a 27qhd black screen repair as it simply may be the case of us not being able to afford the repair.
We opted for the best we possibly could get so pushed the boat out. Its a pity that the out of warranty customers are pushed to the back of the queue and discarded as soon as the warranty has expired.
Very upsetting.

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