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Cintiq 24 pro no touch screen flickering

Wacom One, Cintiq and Cintiq Pro
wangxuchen
Posts: 1
Joined: Fri 29. Jan 2021, 20:52

Cintiq 24 pro no touch screen flickering

Postby wangxuchen » Fri 29. Jan 2021, 21:10

Hi,

I bought a Cintiq 24 pro last year and I found my screen sometimes has this kind of color saturation flicker. What is the reason? I attached a video here:
https://drive.google.com/file/d/14B4dkSGUxRFZfGJZSgsOnUVe4Z6pLjXe/view?usp=sharing

wacom5
Posts: 1336
Joined: Tue 8. Aug 2017, 14:35

Re: Cintiq 24 pro no touch screen flickering

Postby wacom5 » Tue 2. Feb 2021, 08:56

Hi,
First time I see this. Does this happen when you try a different cable connection? Or a different computer?
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