Hi there,
I have a Cintiq 22 (Nearly four month old) delivered with a Wacom Pro Pen 2 that started to fall apart into little pieces of plastic at the front about two month ago. If I'm talking about the front I mean the part where the nib is inserted.
It happened just using the pen for drawing. First I thought it would be a problem due to Photoshop 2021 and some other software.
Then I recognized a small piece of plastic broke off at the front.
I still could use the pen as I do not often use full pressure doing my work.
Then things got rapidly wrong. Other little pieces broke off and at the part where it leads into a thin long cylindric part of the nib broke off.
Now my question is if someone else experienced that and might it be due to a construction/material failure?
I purchased a new one and hope it's not a general problem.
Quite unusual to me after using Wacom products for so many years now.
Thx in advance for helpful answers,
Patrick
Patrick
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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
Disintegrating front of Wacom Pro Pen 2
Re: Disintegrating front of Wacom Pro Pen 2
Today I received my new Pro Pen 2 along with a fancy aluminum case.
I wonder how long it will last this time.
I wish the pen is not made out of cheap plastic again. Anyone who wants the case?
Kind regards,
Patrick
I wonder how long it will last this time.
I wish the pen is not made out of cheap plastic again. Anyone who wants the case?
Kind regards,
Patrick