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Cintiq 13HD, duplicate display causes pen mirror issue.

Posted: Sat 25. Mar 2017, 00:36
by jkristia
I just received my 13HD today - yeah!!.
I have 2 monitors, with #1 being my main monitor, and when I attached the tablet it was detected as monitor #3.
Unfortunately I have a couple of issue I would like to see if I can fix. I was in contact with support but he was not able to help.

1) when I use the monitor as #3, then all touch input goes to the main monitor #1. The pen works correct.
2) if I mark #1 and #3 as duplicate (this is Windows, and this is what I would like to have), then the pen get mirrored around both axis, when I move left the pen goes right, when I move up tit moves down. Switching the 'handeness' setting between left and right hand does not make any difference, it seems to only change the express buttons. Flipping the 'landscape - mirrored' in the monitor setting flips the screen upside down, but the pen is still mirrored.
3), if I mark #3 as my primary monitor then the tablet works correct with pen and touch - right until I select duplicate #1 and #3, then again the pen is mirrored.

Work around is to keep separate monitors with #3 as the primary, only then does the pen and touch work.

IT was installed today with latest drives.

Any suggestions ?

Re: Cintiq 13HD, duplicate display causes pen mirror issue.

Posted: Mon 27. Mar 2017, 13:22
by jkristia
Fixed. Turned out to be a display driver setting (NVIDIA) and nothing related to the Wacom driver. Sweet, I really like my cintiq 13HD. It is awesome.

Re: Cintiq 13HD, duplicate display causes pen mirror issue.

Posted: Thu 30. Mar 2017, 06:49
by maxforward
what was the specific setting you adjusted on the NVIDIA driver?

Re: Cintiq 13HD, duplicate display causes pen mirror issue.

Posted: Thu 30. Mar 2017, 12:13
by jkristia
I know this is strange, but I simply used the 'Set up multiple displays' setting in the NVIDIA Control Panel rather than using Windows multiple display setting. By playing with the setting in there I was able to get it working correct.

Re: Cintiq 13HD, duplicate display causes pen mirror issue.

Posted: Sun 29. Jul 2018, 06:08
by jkenny23
Sorry to revive an ancient thread, but I have this exact issue. I have a 1080p monitor in normal orientation, and Cintiq 13HD which I would like to use left handed (buttons on the right), but in duplicate there is no option to set just one of the 2 monitors flipped, or if I do manage that then the pen is reversed. Can you describe/show a picture of the exact NVIDIA settings that worked for you? I tried several different combinations but couldn't get what I wanted.