Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

screen resolution

Wacom One, Cintiq and Cintiq Pro
Vlecht
Posts: 4
Joined: Tue 31. Dec 2019, 12:31

screen resolution

Postby Vlecht » Wed 19. May 2021, 12:54

Probably this is a very stupid question. Excuse in advance!
At this moment my pc monitor and Cintiq 22HD do have the same resolution (1080 x 1920). The image on the monitor is exactly the same as on the screen of the Wacom-tablet.
As my pc monitor is at the point of giving up, I have to buy a new one. Do I have to buy one with the same resolution? What happens in case the resolution of the new monitor is higher, for instance 2160 x 2860? Will the images of both devices than differ from each other?

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: screen resolution

Postby wacom5 » Fri 21. May 2021, 06:24

Hi,

The operating system should be able to detect the recommended resolution for each monitor and apply it natively. If you have your displays mirrored (showing the same image) then the image will need to display the same aspect ration but you can manually select the same resolution. However I would recommend using Extended mode (each display showing a different image - a extension of your operating system desktop) with the Cintiq. This way the resolutions on any other displays won't matter.
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