Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Use another Power adapter for Wacom One

Wacom One, Cintiq and Cintiq Pro
Seine1990
Posts: 1
Joined: Sat 19. Jun 2021, 07:17

Use another Power adapter for Wacom One

Postby Seine1990 » Sat 19. Jun 2021, 07:27

Hi.
I recently lost my power adapter for my Wacom One. Currently, there is no local supply to replace it. Will using another adapter with the same voltage and spec, damage my tablet or is it safe to use it until I can replace it with another original adapter.
Thanks in advance.

wacom5
Posts: 1468
Joined: Tue 8. Aug 2017, 14:35

Re: Use another Power adapter for Wacom One

Postby wacom5 » Mon 21. Jun 2021, 06:44

Hi,
As long as the specifications are within the same parameters and the adapter is not defective, you should be fine.
Need immediate help? Contact our Support: https://support.wacom.com


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