Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Cintiq 13HD vs Cintiq PRO 13

Cintiq and Cintiq Pro
Patopate
Posts: 2
Joined: Fri 7. Apr 2017, 15:27

Cintiq 13HD vs Cintiq PRO 13

Postby Patopate » Fri 7. Apr 2017, 15:33

Hey guys hello, I come to you because I have a question that i don't find answer anywere on internet.
I'd like to know the diference between a cintiq 13HD and a cintiq PRO 13 (as well as the difference with any tablet and her "pro" version)
so thanks for reading and hoping you respond :). (btw sorry bad english I speak baguette)

wacom1
Posts: 458
Joined: Tue 29. Nov 2016, 09:46

Re: Cintiq 13HD vs Cintiq PRO 13

Postby wacom1 » Sat 8. Apr 2017, 09:54

The Cintiq Pro 13 is the newer model with higher screen resolution, USB-C connection and using the improved Pro Pen 2 (more pressure levels, better parallax, and tracking at screen boarders). Similaryl the new Intuos Pro versions support the newer Pro pen 2 technology and have build-in memory for 'paper mode' usage.

Patopate
Posts: 2
Joined: Fri 7. Apr 2017, 15:27

Re: Cintiq 13HD vs Cintiq PRO 13

Postby Patopate » Mon 10. Apr 2017, 16:43

Thank you I think I got it o/ I also noticed that the 13 PRO has some kind of remote instead of the side button


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